Janae Trevino
Sacramento
Summary
Motivated case manager seeking an opportunity to apply skills, learning, growth and advance my education to provide exceptional opportunities for clients.
Compassionate Case Manager with substantial background in social work and providing support to vulnerable populations. Skills include crisis management, care coordination, and advocacy for clients' rights and needs. Demonstrated ability to establish trust with clients while effectively managing high caseloads. Notable impact on improving client well-being through personalized care plans and resource allocation.
Compassionate Case Manager accustomed to treating diverse patient needs while managing dynamic conditions. Collaborative professional possessing excellent clinical knowledge and judgment combined with strong documentation and problem-solving abilities. Well-versed in managing emergent cases with poise.
Overview
13
13
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Case Manager
Easterseals Northern California
Sacramento
05.2024 - 06.2025
- Guiding adults with disabilities
- Voicing for adults with disabilities
- Conducted thorough assessments to identify client needs and develop individualized care plans
- Maintained accurate and up-to-date documentation of client interactions, progress, and outcomes
- Advocated for clients' rights and ensured access to appropriate resources and support systems
- Managed a caseload of XX clients, providing comprehensive case management services
- Facilitated regular meetings with clients to review goals, address barriers, and track progress
- Provided crisis intervention and emotional support to clients in challenging situations
- Educated clients on available community resources related to housing, employment, education, etc
- Participated in case conferences and team meetings to discuss client progress and treatment plans
- Monitored program effectiveness through data collection, analysis, and reporting
- Ensured compliance with agency policies, procedures, regulations, and ethical standards
- Supported clients in developing independent living skills such as budgeting or job searching
- Evaluated the effectiveness of interventions by regularly assessing client satisfaction levels
- Liaised between clients/families/communities/agencies/organizations involved in the case management process
- Demonstrated cultural sensitivity when working with diverse populations
Caregiver
AppleRidge Assisted Living
Sacramento
06.2020 - 06.2021
- I Worked in Memory Care Unit
- I Assisted with ADLs
- I Assisted with feedings
- I Assisted with changes
- I Assisted with showers
- I Assisted with medication
- I Assisted with activities
- I did housekeeping for my building
- I Assisted with laundry
- I Assisted with anything any resident needed assistance with.
Package Handler
Macys Logistics Warehouse
Sacramento
09.2019 - 12.2019
- Completed the package task that was set daily
- Getting orders boxed and shipped
Housekeeper
Hampton Inn & Suites
Folsom
12.2017 - 05.2018
- Greeted Hotel Guest
- Stay Professional
- Changed Bedding
- Swept
- Moped
- Restocked
- Changed Towels
- Cleaned Tub
- Cleaned Toilet
- Vacuum
- Did Stay Overs
- Assisted Any Hotel Guest that needed assists
- Disinfected (area or item|rooms|bathrooms|counters|equipment)
- Provided friendly service to guests
- Cleaned windows
- Took out trash
Cashier
Papa Johns
Roseville
12.2014 - 03.2015
Customer Service
TJ Maxx
Elk Grove
03.2012 - 05.2012
Education
Medical Assistant/ Phlebotomist
MTI College
Sacramento, CA 03.2022 - 04.2023
Diploma -
Unitek College
High School -
Monterey Trail High School
Skills
- Patient observation
- Photocopying
- Customer inquiry handling
- Customer complaint resolution
- Discharge planning
- Google Docs
- Customer service
- Attention to detail
- Sales management
- Filing
- Office equipment routine maintenance
- Care plans
- Computer operation
- Caregiving
- Cooking
- Greeting customers
- Heavy lifting
- Crisis management
- Invoice processing
- Cash register
- Typing
- File organization
- Administrative experience within non-profit industry
- Medication administration
- Outdoor work
- Alzheimer's care
- Leadership
- First aid
- Mail processing
- Meeting scheduling
- Zoom
- CPR
- Marketing
- Calendar management
- Correspondence management
- Report writing
- Microsoft Access
- Phone answering
- Microsoft Excel
- Schedule management
- Team management
- Resident's rights
- Cleaning
- Behavioral health
- Phone etiquette
- Patient care
- Driving
- Computer skills
- Motivational interviewing
- Crisis intervention
- Record keeping
- Confidential information handling
- Memory Care
- Communication skills
- Working with people with developmental disabilities (1 year)
- Case management
- Recruiting
- Administrative experience within healthcare
- Basic math
- Report preparation
- SharePoint
- Administrative experience - Administrative experience (1-2 years)
- Teamwork
- Presentation preparation
- HIPAA
- Scanning
- Senior care
- Order assistance
- Dental Assisting
- Microsoft PowerPoint
- Microsoft Outlook
- Event planning
- Intake
- Microsoft Office (2 years)
- Experience working with students
- Mobile devices
- Dementia care
- Microsoft Word
- Management
- Moving
- English
- Patient monitoring
- Childcare
- Office supply management
- Google Workspace
- Travel scheduling
- Appointment scheduling
- Microsoft Teams
- IOS
- Direct support
- Meal preparation
- Faxing
Certification
- CPR Certification
- First Aid Certification
- Driver's License, 04/01/23, 05/01/28, Non-CDL Class C
Additional Information
Chairside Assisting, Oral Hygiene/ Post-Operative, Coronal Polishing Certification, Radiographs Manual/digital, Take Impressions, Charting, CPR Certified, Fluoride Treatment, Infection Control, Pour Study Model, Mix Restorative Material, HIPAA Certified, Eagle Soft Software, Sterilization, Fabricate Temporary Restorations and Crowns, Fabricate Night Guards and Bleaching Trays, Pit and Fissure Sealants Certification
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
Timeline
Case Manager
Easterseals Northern California
05.2024 - 06.2025
Medical Assistant/ Phlebotomist
MTI College
03.2022 - 04.2023
Caregiver
AppleRidge Assisted Living
06.2020 - 06.2021
Package Handler
Macys Logistics Warehouse
09.2019 - 12.2019
Housekeeper
Hampton Inn & Suites
12.2017 - 05.2018
Cashier
Papa Johns
12.2014 - 03.2015
Customer Service
TJ Maxx
03.2012 - 05.2012
Diploma -
Unitek College
High School -
Monterey Trail High School