Summary
Overview
Work History
Education
Skills
Languages
Certification
Timeline
Generic

JAnae Siemens

Drayton Valley,AB

Summary

Proven leader with a track record of enhancing customer satisfaction and profitability .Excelled in staff training and development, and inventory control, boosting sales through strategic marketing initiatives. Skilled in operations management and guest relations. Adaptable in changing environments with Performance-oriented and hardworking to create approaches to boost long-term business success.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Assistant General Manager

Browns Socialhouse Spruce Grove
2021.04 - 2024.03

Motivated, trained, and disciplined

employees to maximize performance.

  • Collaborated with the General Manager on marketing initiatives to increase brand awareness and drive sales growth.
  • Increased customer satisfaction by addressing and resolving concerns in a timely manner.
  • Oversaw inventory management processes to maintain proper stock levels and minimize spoilage or waste.
  • Managed financial aspects of the business, including budgeting, forecasting, and cost control for optimal profitability.
  • Ensured compliance with all health department regulations by implementing strict sanitation guidelines throughout the establishment.

Beauty Specialist

Self Employed Web
2019.03 - 2021.04
  • Built strong relationships with clients through attentive listening skills and genuine interest in their beauty goals.
  • Conducted beauty workshops for customers on various topics such as makeup application techniques or skincare routines to increase engagement and build brand authority.
  • Increased sales through effective product demonstrations and sharing expert knowledge on skincare routines.
  • Collaborated with team members to develop and execute promotional events, attracting new customers to the store.

Bartender

MR MIKES SteakhouseCasual
2018.06 - 2019.11
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

Lounge Manager

Canadian Brewhouse
2014.05 - 2018.08
  • Enhanced customer satisfaction by implementing efficient lounge management strategies.
  • Implemented staff scheduling processes to ensure adequate coverage during peak hours while controlling labor costs.
  • Streamlined operations for improved efficiency through staff training and process improvements.
  • Fostered a positive working environment that encouraged open communication between employees at all levels of management.
  • Managed inventory levels effectively to reduce waste and maintain optimal stock levels for seamless service delivery.
  • Analyzed daily sales data track which menu items were popular and where improvements could be made for increased profitability.

Education

Bachelor of Arts - Business Administration

Red River College of Applied Arts, Science And Technology
Winnipeg, MB
05.2006

Associate of Arts - Hospitality Management

Red River College of Applied Arts, Science And Technology
Winnipeg, MB
05.2004

Skills

  • Staff Management
  • Inventory Control
  • Operations Management
  • Staff Training and Development
  • Guest Relations
  • Marketing and Promotions
  • Customer Relationship Building
  • Data Entry
  • Computer Skills
  • Microsoft Word
  • Time Management
  • Computer Proficiency

Languages

English
Native or Bilingual
French
Native or Bilingual

Certification

Alberta Pro Serve

Alberta Liquor Management

Timeline

Assistant General Manager

Browns Socialhouse Spruce Grove
2021.04 - 2024.03

Beauty Specialist

Self Employed Web
2019.03 - 2021.04

Bartender

MR MIKES SteakhouseCasual
2018.06 - 2019.11

Lounge Manager

Canadian Brewhouse
2014.05 - 2018.08

Bachelor of Arts - Business Administration

Red River College of Applied Arts, Science And Technology

Associate of Arts - Hospitality Management

Red River College of Applied Arts, Science And Technology

Alberta Pro Serve

Alberta Liquor Management

JAnae Siemens