Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Janadene Pedersen

Bonnyville

Summary


Encouraging manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship-building skills. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance.

Overview

15
15
years of professional experience

Work History

Store Manager

Bumper To Bumper
03.2020 - Current
  • Inventory Management: Oversee the purchases of local lines, storage, and distribution of parts to maintain accurate inventory levels and prevent obsolescence.
  • Supplier Relations: Negotiate with vendors to get the best prices and ensure a steady supply of quality products.
  • Team Leadership: Manage and train a team of parts personnel, delegate tasks, and monitor their performance.
  • Customer Service: Provide excellent customer service, handle complaints, and fulfill parts requests for both internal and external customers.
  • Sales & Marketing: Work with customers to identify and provide the correct parts, generate sales, and promote special deals.
  • Financial Oversight: Monitor sales, expenses, and inventory to meet departmental profit goals.
  • Operations: Ensure a well-organized department, streamline processes, and manage administrative tasks related to inventory and orders.
  • Staff Development & Leadership: Mentoring, training, and developing sales teams and store management to achieve sales goals and improve performance, addressing staff performance issues as needed
  • Operations & Efficiency: Ensuring the execution of standard operating procedures, coordinating facility maintenance, and identifying and implementing process improvements to increase productivity.
  • Customer Service: Ensuring high service levels for customers, handling customer complaints effectively, and potentially making customer calls to build relationships.
  • Reporting & Analysis: Analyzing daily and weekly reports to identify issues, track performance, develop resolutions, and monitor key performance indicators.
  • Supplier & Inventory Management: Cultivating and maintaining supplier relationships, managing inventory levels to minimize shrinkage and product loss, and overseeing parts ordering and receiving processes.
  • Reporting & Analysis: Analyzing daily and weekly reports to identify issues, track performance, develop resolutions, and monitor key performance indicators.

Bus Driver

Cold Lake Bus Lines
01.2018 - 03.2020
  • Operated bus routes efficiently, ensuring timely arrivals and departures for passengers.
  • Maintained compliance with safety regulations and traffic laws during all driving activities.
  • Conducted pre-trip inspections to verify vehicle readiness and safety features.
  • Kept bus interiors clean and tidy to provide comfortable passenger environments.
  • Communicated effectively with dispatch regarding route changes and passenger concerns.

Safety Advisor/Shipping/Receiving

Independent Electric
07.2010 - 09.2015
  • Assisting with data processing
  • Orientations & meeting preparation
  • Maintaining H&S site specific safety plan
  • Inspections & Hazzard assessments
  • Conduct incident investigations were necessary
  • Developing and maintaining H&S communication
  • Bulletin boards
  • Tracking Safety Metrics
  • Processed Work Orders/Prioritized Jobs
  • Handled And Processed Customer Orders
  • Handled Loading Trucks And Removing Shipping Totes
  • Unloaded Trucks with Bob Cat
  • Assisted In Implementation Of Operations,Maintenance And Capital Programs
  • Responsible For Promoting A Safe Clean Working Environment
  • Advised Management In Organizational Policy Matters and Recommend Needed Changes
  • Directed Personal ,Training And Labor Relation Activities

Education

Parts Technician

Lakeland College
Vermilion, AB
06-2025

Skills

  • Customer engagement
  • Effective problem-solving skills
  • Effective multitasking
  • Customer service management
  • Coaching and guidance
  • Store operations management
  • Outstanding communication skills
  • Coaching and development
  • Inventory management
  • Product display optimization

  • Retail inventory management
  • Employee training
  • Inventory control
  • Goals and performance
  • Team motivation
  • Team building and leadership
  • Recruiting and hiring
  • Operations management
  • Leadership development
  • Policies and procedures

Languages

English
Professional Working

Timeline

Store Manager

Bumper To Bumper
03.2020 - Current

Bus Driver

Cold Lake Bus Lines
01.2018 - 03.2020

Safety Advisor/Shipping/Receiving

Independent Electric
07.2010 - 09.2015

Parts Technician

Lakeland College
Janadene Pedersen