Janda Ossi
Moncton,NB
Summary
Dynamic and dedicated professional with a strong background in customer service and hair styling techniques, honed at Style By Siwar Salon. Proven ability to enhance client satisfaction through exceptional service and meticulous cleanliness. Skilled in appointment scheduling and maintaining salon equipment, ensuring a welcoming environment that fosters positive client experiences.
Overview
10
10
years of professional experience
Work History
Hair Salon Assistant
Style By Siwar Salon
09.2023 - 05.2024
- Assisted stylists in providing exceptional customer service and maintaining a welcoming salon environment.
- Managed appointment scheduling and client communication to optimize stylist availability.
- Maintained cleanliness and organization of salon equipment, ensuring compliance with health standards.
- Collaborated with team members to streamline workflow and enhance overall operational efficiency.
- Answered telephone calls to provide information and schedule new appointments.
- Enhanced client satisfaction by providing exceptional customer service and maintaining a clean salon environment.
- Assisted hairdressers with cutting, coloring, and styling hair to maintain salon workflow efficiency.
- Maintained salon equipment, ensuring all tools were in proper working condition for stylists.
- Enhanced salon ambiance by maintaining clean and inviting workspace, leading to positive client feedback.
- Kept work areas, tools, and equipment clean and properly sanitized to minimize disease transfer and health risk of shared environment.
Sales Agent
Alma
03.2017 - 12.2022
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Expanded client base by diligently prospecting new leads and effectively presenting product offerings.
- Assisted call-in customers with questions and orders.
Sales Agent
Suviare
02.2015 - 02.2016
- Adapted quickly to changing sales environments and customer needs during peak hours.
- Conducted inventory checks to maintain optimal stock levels and prevent shortages.
- Explained features and advantages of [Type] products or services to promote sales.
Sales Agent
Mall
12.2013 - 01.2015
- Assisted customers with product selection and inquiries to enhance shopping experience.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Collaborated with team members to maintain product displays and ensure stock availability.
- Educated customers on promotions and loyalty programs to increase engagement.
- Supported promotional events by setting up displays and engaging with potential customers.
- Resolved customer complaints and concerns, enhancing overall satisfaction levels.
Education
No Degree - English
Magma
Moncton, NB03-2023
High School Diploma -
Karma
Syria Haska07-2014
Skills
- Excellent customer service
- Cleanliness and sanitation
- Hair styling techniques
- Appointment scheduling
- Shampooing and conditioning
- Scalp massage techniques
- Housekeeping duties
Languages
English
Professional Working
Timeline
Hair Salon Assistant
Style By Siwar Salon
09.2023 - 05.2024
Sales Agent
Alma
03.2017 - 12.2022
Sales Agent
Suviare
02.2015 - 02.2016
Sales Agent
Mall
12.2013 - 01.2015
No Degree - English
Magma
High School Diploma -
Karma