Jana Vrastiakova

Food Service Supervisor
(January 2023 - September 2024)

• Maintained current understanding of company offerings to better serve customers and team members.
• Train and manage staff, oversee and supervise shifts, schedule staff hours, and assign duties.
• Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
• Helped advertise on social media and take photos of food.
• Provided support by filling in for waitress, or cooks during staff shortages, ensuring uninterrupted service and operational efficiency.

Cook
(February 2019 - September 2024)

• Maintained cleanliness and organization of workstations, adhering to food safety standards to promote a safe cooking environment.
• Monitored food quality during preparation and presentation, ensuring dishes met company standards and guest expectations.
• Assisted in training new kitchen staff on cooking techniques and kitchen protocols, fostering a collaborative team environment.
• Collaborated with suppliers to place orders for food and kitchen supplies, ensuring timely delivery and optimal stock levels.
• Assisted in meal preparation for a variety of events, including weddings, festivals, and food trucks, ensuring timely and high-quality service.

Waitress Supervisor
(December 2018 - February 2019)

• Provided excellent customer service by taking orders, serving food, and addressing customer inquiries.

• Greet guests and seat them at tables or in waiting areas
• Speak with customers to ensure satisfaction with food and service, respond to complaints, or make conversation
• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

• The position of bartender and waitress in luxury wellness is like a part-time job and then continues full-time job (preparing mixed drinks; pouring wine, beer, nonalcoholic beverages, coffee, and espresso drinks)
• Completed professional training to master the art of mixology, including a special menu featuring Slovak alcohol TATRATEA, exclusive to Zion Spa Luxury.
• Ensured the facility complied with health codes, sanitation requirements, and licensing regulations in alignment with 5* standards.

• A part-time job in a coffee house and responsible for all coffee houses (prepared mixed drinks, lots of types of coffee, teas, snacks and cakes, cupcakes, etc.)
• Opened, closed bar, Provide customers with product details, such as coffee blend or preparation descriptions, and take care of cash.

• The part-time job in the position of the seller assistant in the shop
• Fashion consultant (educating customers on product and service offerings and their use and also helping select products that best fit their personal needs or latest styles and trends)
• Resolving customer problems by investigating issues, answering questions, and building rapport
• Receiving and processing cash and credit payments for in-store purchases
• Attending team meetings each month to voice concerns and offer constructive feedback to others.

• Present menus to customers and answer questions about menu items, making recommendations upon request
• Clean tables or counters after customers have finished dining
• Roll silverware, set up food stations
• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out the trash, or checking and cleaning the bathroom, or set up dining areas to prepare for the next shift or for large parties
• Describe and recommend wines to customers.

• Work like a Blocking of goods (or proof of goods in the supermarket network)
• Work with the cash register
• Material responsibility for the initial and final cash balance
• Helped other departments with stocking shelves, cleaning floors, and tidying up when no customers were in the queue.