Jana Ramos

• Supervised juvenile residents to ensure safety and compliance with facility rules.
• Conducted regular inspections of living areas for contraband and safety hazards.
• Developed and implemented behavior management strategies for resident engagement.

•Transported youth for Court, release and medical purposes.

• Processed sensitive paperwork for the court and police.

• Collaborated with multidisciplinary teams to create individualized treatment plans.
• Recorded daily activities and incidents in detailed reports for review.
• Mediated conflicts between residents to promote a positive environment.
• Provided crisis intervention and de-escalation techniques during challenging situations.
• Trained new staff on facility protocols and emergency response procedures.
• Counseled family members of inmates on available resources for rehabilitation purposes after release from custody.
• Investigated reports of misconduct by inmates and took appropriate disciplinary action when necessary.
• Provided guidance to new officers on proper protocol for dealing with juvenile offenders.
• Assisted in developing individualized treatment plans for each juvenile offender based on their needs and goals.
• Collaborated with social workers, teachers, counselors, psychologists, probation officers, law enforcement personnel, lawyers, concerning individual cases as needed.
• Performed basic first aid procedures when necessary due to injury or illness among inmates.
• Responded promptly to emergency situations, such as fights or attempted escapes.
• Participated in regular training sessions related to policy changes or new procedures.
• Conducted frequent searches of cells and living areas for contraband materials and weapons.
• Communicated effectively with supervisors about progress made toward meeting goals set forth in individual treatment plans.
• Provided counseling services to juvenile offenders to address behavioral issues.