Jana Quintana
Fresno
Summary
Dynamic HR professional with extensive experience in benefits management and compliance. Highly collaborative team player, adaptable to changing needs, and skilled in data management and effective communication. Brings strong problem-solving and proactive approach to navigating challenges.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Benefits Eligibility Assistant
Fresno Unified School District
02.2019 - 01.2024
- Administered employee benefits programs, ensuring compliance with federal regulations and district policies.
- Collaborated with payroll department to ensure seamless integration of benefit deductions and contributions.
- Evaluated and processed benefit enrollments, adjustments, and terminations for accuracy and efficiency.
- Resolved employee inquiries related to benefits plans, providing clear information and support to enhance satisfaction.
- Maintained records of employee benefits enrollment and eligibility to ensure accurate data management and reporting.
- Educated employees on available benefits options through informative presentations, one-on-one consultations, and written communications.
Human Resources Generalist
Richard Heath and Associates
01.2017 - 11.2018
- Increased employee retention through effective onboarding program development and execution.
- Optimized recruitment by enhancing job descriptions and using applicant tracking systems.
- Reconciled monthly billing for health, dental, vision, and life insurance benefits.
- Maintained up-to-date HRIS records to ensure accurate employee reporting.
- Mentored managers on employee engagement and performance improvement strategies.
- Administered benefits programs for prompt claims processing and accurate enrollments.
Benefits Administrator
PrideStaff Financial
05.2015 - 12.2017
- Ensured compliance with regulations by administering employee benefits programs effectively.
- Facilitated smooth transitions for new hires during the enrollment process.
- Enhanced employee satisfaction through prompt resolution of benefits inquiries.
- Coordinated annual open enrollment, ensuring seamless experiences for all employees.
- Verified deduction accuracy for benefit plans prior to payroll processing.
- Conducted benefits audits to maintain compliance and mitigate non-compliance risks.
Education
High School Diploma -
Montgomery High School
Santa Rosa, CASkills
- Benefits management
- Proficient in ED code regulations
- Facilitating open enrollment
- Effective communication skills
- Knowledgeable in Lawson and MS Office
- Development of policies and procedures
Certification
Perviously held HR Certifications: Society of Human Resources Management - SHRM-CP and
HRCI - Professional Human Resources (PHR)
Timeline
Benefits Eligibility Assistant
Fresno Unified School District
02.2019 - 01.2024
Human Resources Generalist
Richard Heath and Associates
01.2017 - 11.2018
Benefits Administrator
PrideStaff Financial
05.2015 - 12.2017
High School Diploma -
Montgomery High School