JANA-LEIGH IBBITSON
Kincardine,ON
Summary
Dedicate Communications professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations, projects and challenges to best enhance the organizational brand. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
8
8
years of professional experience
Work History
Community Engagement Coordinator
Huron Shores Hospice
11.2022 - Current
- Delivered high-level administrative support to board during regular operations and special meetings.
- Fostered collaborative efforts to schedule, host, and facilitate events and identify further opportunities to reach members of community.
- Discovered opportunities to gain deeper insight into creating efficient and streamlined processes.
- Coordinated volunteer activities and facilitated distribution of promotional and marketing materials.
- Assisted with business communications via email, social media and mailings.
Downtown Development Manager
Kincardine BIA
04.2022 - 11.2022
- Build and maintain relationships with business owners, municipality, and public
- Plan and organized events
- Keep and organize electronic documents
- Retrieve and compile information into reports
- Developed departmental systems and procedures to better align workflow processes.
- Monitored resource allocation, budget development and personnel recruitment for multiple community projects.
Communications and Marketing Manager
The Keg Steakhouse and Bar
01.2019 - 08.2022
- Plan and execute several different projects which incorporate communication between several customers and executives
- Continually maintained and improved company's reputation and positive image in markets served.
- Established, initiated and optimized business development strategies based on company targets, product specifications, market data, and budget factors.
- Launched successful marketing campaigns that achieved goals for increased traffic.
- Created and balanced return on investment and performed accounting skills
- Created and presented proposals and new project ideas to top executives within The Keg for approval
- Analyzed and reported on KPIs to validate and demonstrate success of marketing campaigns.
- Co-ordinated meetings with key vendors with follow-ups and key performance tracking to measure success
- Responded to internal and external inquiries, planning, managing, and executing events
- Responded to guest feedback to ensure the guests satisfaction
- Worked independently as a representative of The Keg Corporate office across Canada and the US, reporting directly to the Senior Vice President
- Provided weekly and quarterly reports using the Microsoft Office suite of products
- Managed all local marketing coordinators company wide and provided tools to train and develop the program.
Lunch Operations Manager
The Keg Steakhouse and Bar
09.2015 - 06.2017
- Performed office administrative support
- Assisted the General Manager with management duties - Problem solving, guest issues, scheduling, reports
- Developed and implemented training programs for staff, provided ongoing coaching
- Managed all staff files
- Implemented key performance markers and worked with staff to exceed targets
Education
Project Management Specialization Course -
University of California
Grammar Certificate-Continuing education - undefined
University of Waterloo
Level 3 Certification Dine Safe Toronto - undefined
Constellation Academy of Wine
Toronto, ONundefined
Phase I and II Management Certification High Impact Floor Management Certification (HIFM) 2 | Page J. Ibbitson – - undefined
Skills
- Presentation Creation and Delivery
- Corrective Actions
- PowerPoint Presentations
- Program Management
- Internal and External Communications
- Consumer Loyalty
- Microsoft Office
- Brand Development
Timeline
Community Engagement Coordinator
Huron Shores Hospice
11.2022 - Current
Downtown Development Manager
Kincardine BIA
04.2022 - 11.2022
Communications and Marketing Manager
The Keg Steakhouse and Bar
01.2019 - 08.2022
Lunch Operations Manager
The Keg Steakhouse and Bar
09.2015 - 06.2017
Project Management Specialization Course -
University of California
Grammar Certificate-Continuing education - undefined
University of Waterloo
Level 3 Certification Dine Safe Toronto - undefined
Constellation Academy of Wine
Phase I and II Management Certification High Impact Floor Management Certification (HIFM) 2 | Page J. Ibbitson – - undefined
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