Summary
Overview
Work History
Education
Skills
Timeline
Certification
Qualifications
Generic

Jana El Sarraj

1728 Creek Way, Burlington,ON

Summary

Experienced strategic leader in project management, business analytics, and consulting, driving transformative initiatives for improved performance and profitability. Proficient in root cause analysis, lean/agile methodologies, and creative problem-solving. Effective in elevating initiatives, fostering engagement, and inspiring innovation.

Overview

12
12
years of professional experience
1
1
Certificate

Work History

Senior Project Manager, Professional Services

VelocityEHS
Oakville, ON
07.2022 - Current
  • Proven success in managing long-term technology transformations for enterprise-level clients, consistently delivering on time and within budget with a focus on customer satisfaction.
  • Proficient in requirements gathering, gap analysis, and configuring technology solutions to improve processes and align with organizational needs.
  • Demonstrated ability to collaborate with cross-functional stakeholders, ensuring successful technology rollouts and high user adoption rates.
  • Adept at planning and managing software releases, providing post-go-live support for uninterrupted operations.
  • Skilled in developing and executing quality assurance test cases, ensuring the final solution meets requirements.
  • Extensive experience in leading data integration projects with HR systems for automated reporting and data-driven decisions.
  • Proficient in leading professional development workshops to enhance team engagement and performance, promoting a culture of continuous learning and growth.

Project Manager, Executive Governance

SmartKargo
Toronto, ON
03.2022 - 07.2022
  • Managed a $15 million Air Canada SaaS Cargo project, aligning it with strategic goals and ensuring optimal program performance.
  • Provided valuable mentorship to analysts and quality assurance specialists, enhancing performance and employee engagement.
  • Implemented an agile resource capacity system, automating schedules for improved efficiency and quality.
  • Proactively addressed contractual issues, leveraging data analysis for successful project monitoring.
  • Led cross-functional meetings to ensure project alignment and successful software releases.

Project Manager/Consultant, Professional Services

GTY Technology Inc
Oakville, Ontario
05.2019 - 03.2022
  • Provided strategic consultation to government agencies and higher education institutions in Canada and the USA, enhancing budget development and HR capacity planning.
  • Established a consultative strategy and documented a project management framework, leading to a remarkable 20% increase in revenue and improved implementation of processes.
  • Developed a PROSCI-based change management service to enhance tool adoption and the user experience.
  • Facilitated effective communication with stakeholders, ensuring project success and customer satisfaction.
  • Managed quality assurance for projects, ensuring the delivery of requirements, and led workshops to identify process gaps, enabling automated analytics and reporting.
  • Mentored and onboarded new team members to support organizational goals and projects.

Business Performance Analyst, Extended Services

Nissan Canada Inc
Toronto, ON
10.2018 - 05.2019
  • Analyzed dealership sales performance and set strategic performance targets.
  • Led data integration project and created vendor proposal framework for efficient data processes.
  • Delivered valuable KPI insights, implemented real-time data synchronization, and improved sales performance and decision-making efficiency.

Senior Performance Analyst, Project Planning

Cogeco Inc
Burlington, Ontario
09.2011 - 10.2018
  • Proficiently analyzed data for operational improvements, boosting revenue and reducing costs.
  • Expertly elicited requirements, project-managed process enhancements, and streamlined operations through cross-departmental coordination.
  • Executed robust incentive audit controls to uncover fraud and mitigate risks effectively.
  • Collaborated with management for precise budget coordination, cost determination, and financial data provision.
  • Optimized workflows through observations and automation opportunities.
  • Cultivated lasting partnerships, influencing and negotiating for successful change initiatives.
  • Provided strategic change management recommendations during technological disruptions.

Education

MBA - Business Analytics Leadership

University of Fredericton
New Brunswick
08.2021

Bachelor of Arts - Communications And Media

Brock University
SmartKargoStgecoSmartKargoStgecoSmartKargoSt. Catharines, ON

Skills

  • Business and Technical Acumen
  • Project Management
  • Data Governance and Security
  • Change Management
  • Collaboration and Communication
  • Leadership and Team Management
  • Diversity, Equity, and Inclusion
  • Business Analytics Leadership
  • Critical Thinking and Problem-Solving
  • Continuous Learning
  • Time Management

Timeline

Senior Project Manager, Professional Services

VelocityEHS
07.2022 - Current

Project Manager, Executive Governance

SmartKargo
03.2022 - 07.2022

Project Manager/Consultant, Professional Services

GTY Technology Inc
05.2019 - 03.2022

Business Performance Analyst, Extended Services

Nissan Canada Inc
10.2018 - 05.2019

Senior Performance Analyst, Project Planning

Cogeco Inc
09.2011 - 10.2018

MBA - Business Analytics Leadership

University of Fredericton

Bachelor of Arts - Communications And Media

Brock University

Certification

  • PMP Certification, Project Management Institute, est. 12/2023
  • PMP Preparation, Project Management Academy, 2023
  • SQL Certificate, University of Waterloo, 2017
  • Associate for Project Management (APM), George Washington School of Business, 2013

Qualifications

  • MBA in Business Analytics Leadership.
  • 10+ years of progressive project management and data analytics experience.
  • Proficient in technology solutions, requirements gathering, data governance, and process automation.
  • Strong track record in enterprise level system enhancements and issue resolution.
  • Collaborative leader with a focus on employee growth.

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Jana El Sarraj