Summary
Education
Skills
Timeline
Generic

Jana Charles

Surrey

Summary

Professional hospitality worker, ready to excel in fast-paced environments. Proven track record in ensuring exceptional customer service and satisfaction. Strong focus on teamwork and adaptability, consistently meeting changing needs. Skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

Education

Online Diploma - Real Estate Trading Services

UBC Sauder School of Business
Vancouver, BC
01-2026

Spa Therapist Diploma -

Vancouver School of Healing Arts
Gastown, Vancouver, BC
01.2012

Skills

  • Following and upholding service standards
  • Team building and management
  • Upselling
  • Training and leadership
  • Effective communication
  • Strong work ethic
  • Guest engagement
  • Team collaboration
  • Task prioritization
  • Cleanliness standards
  • Exceptional customer service
  • Cash handling

Timeline

Online Diploma - Real Estate Trading Services

UBC Sauder School of Business

Spa Therapist Diploma -

Vancouver School of Healing Arts
Jana Charles