Jana Abdul Baki
Toronto,ON
Summary
Adaptable professional with background in fast-paced restaurant environment, looking to transition into new field. Developed strong customer service and communication skills, along with ability to manage multiple tasks efficiently. Eager to leverage these skills to succeed in new and challenging role.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Waiter
Red Rooster Portuguese BBQ
11.2023 - Current
- Maintained clean and organized dining areas for optimal guest experience.
- Answered customers' questions, recommended items, and recorded order information.
- Supported fellow waitstaff through teamwork during busy times, sharing responsibilities as needed.
- Processed cash and credit card transactions accurately, maintaining accountability for all sales revenue generated during shifts.
- Maintained professional demeanor under pressure while managing challenging situations involving dissatisfied customers.
- Managed multiple tables simultaneously while maintaining high levels of accuracy on order placement and delivery.
Volunteer
Spadina Museum
01.2023 - 06.2024
- Assisted with special events and programs.
- Maintained clean, neat, and operational facilities to serve program needs.
- Supported engaging, fun, and smooth-running events by helping with organization and planning.
- Used strong interpersonal communication skills to convey information to others.
- Increased cultural awareness with organization of multicultural festivals.
Education
High School Diploma -
Forest Hill Collegiate Institute
06-2024
BBA - Accounting
York University
Toronto, ON06-2028
Skills
- Customer service
- Order taking
- Cleanliness
- Service quality
- Cash handling
- Memory retention
- Complaint resolution
- Problem-solving
Certification
- Smart Serve Certificate
Timeline
Restaurant Waiter
Red Rooster Portuguese BBQ
11.2023 - Current
Volunteer
Spadina Museum
01.2023 - 06.2024
High School Diploma -
Forest Hill Collegiate Institute
BBA - Accounting
York University
Similar Profiles
DJ SaundersDJ Saunders
Kitchen Hand at Red RoosterKitchen Hand at Red Rooster
Manpreet KaurManpreet Kaur
Retail Store Manager at Red RoosterRetail Store Manager at Red Rooster
Amy BromleyAmy Bromley
Front of House Employee at Red Rooster RestaurantFront of House Employee at Red Rooster Restaurant