JAN ABOUISSA
Hamilton,ON
Summary
Dynamic and dedicated professional with a proven track record in the healthcare and customer service industries. I am passionate about delivering exceptional service and fostering positive experiences for every customer. My ability to adapt quickly, coupled with a strong work ethic and exceptional interpersonal skills, has consistently driven team success and personal growth. I am eager to leverage my diverse skills and experiences in a challenging role that offers opportunities for continuous learning and professional development. Committed to excellence, I strive to make a meaningful impact in every task I undertake.
Overview
4
4
years of professional experience
Work History
Pharmacy Assistant
IDA Pharmacy
Hamilton, ON
04.2023 - 09.2023
- Assisted customers with prescription refills, over-the-counter medication requests, and other health care products
- Verified the accuracy of medication orders and entered data into the pharmacy system
- Maintained inventory records by restocking shelves with pharmaceuticals
- Processed payments from customers using cash registers and debit and credit card terminals
- Prepared labels for prescriptions and dispensed medications to patients
- Answered customer inquiries regarding drug interactions, side effects, and dosage instructions
- Organized and maintained patient profiles in the computer system
- Greeted customers upon arrival at the pharmacy counter
- Received telephone calls from healthcare professionals requesting information about medications or supplies.
Receptionist
St. Elizabeth Retirement Residence
Hamilton, ON
08.2022 - 08.2023
- Greeted visitors and provided them with assistance.
- Scheduled appointments for clients, customers, and other visitors.
- Verified visitors' identification cards before allowing access to the building.
- Assisted in maintaining office supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing orders for supplies; verifying receipt of supplies.
- Managed all incoming mail distribution, courier services, faxes, and photocopying documents as requested.
Cashier
Pizza Store
Hamilton, ON
04.2022 - 11.2022
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
Warehouse Worker
Amazon
Hamilton, ON
05.2022 - 09.2022
- Maintained stock levels in accordance with company policies
- Received and tracked incoming inventory shipments
- Organized warehouse space for efficient storage of products
- Loaded and unloaded trucks using hand-trucks, pallet jacks, and forklifts
- Operated scanners, computers, and other equipment to track orders
- Packaged items carefully using protective materials like bubble wrap or foam sheets
- Inspected damaged goods prior to disposal or return to vendor
- Ensured safety protocols were followed at all times while operating machinery.
Dietary Aide
Saint Elizabeth Residence
Hamilton, ON
08.2019 - 08.2021
- Stocked supplies in dining areas as needed
- Assisted with preparation of snacks and other light meals
- Delivered meals to residents and patients in their rooms when requested
- Informed supervisors about any changes in patient's dietary needs or preferences
- Worked closely with dietitians to ensure proper nutrition for each resident and patient
- Assisted in menu planning based on resident and patient preferences and dietary requirements
- Greeted visitors entering the kitchen area, provided them with information about services offered, and directed them accordingly
- Prepared and served meals according to dietary guidelines
- Cleaned and sanitized kitchen equipment and surfaces.
Education
Bachelor of Science in Health Sciences -
University of Waterloo
04.2025
High School Diploma -
St. Thomas More Catholic Secondary School
06.2021
Skills
- Processing Orders
- Labeling Prescriptions
- Verifying Orders
- POS System Operation
- Computer Savvy
- Loading and Unloading
- Material Handling
- Shipping and Receiving
- Warehouse Organization
- Order Preparation
- Quality Control
- Picking and Packing
- Safety Monitoring
- First Aid Training
- Heavy Lifting
- Cash Register Operation
- Customer Service
Languages
English
Native/ Bilingual
Arabic
Native/ Bilingual
Timeline
Pharmacy Assistant
IDA Pharmacy
04.2023 - 09.2023
Receptionist
St. Elizabeth Retirement Residence
08.2022 - 08.2023
Warehouse Worker
Amazon
05.2022 - 09.2022
Cashier
Pizza Store
04.2022 - 11.2022
Dietary Aide
Saint Elizabeth Residence
08.2019 - 08.2021
Bachelor of Science in Health Sciences -
University of Waterloo
High School Diploma -
St. Thomas More Catholic Secondary School
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