Behishta Qaderi
Toronto,Ontario
Summary
Dynamic and results-oriented Sales Associate with a proven track record of exceeding sales targets and delivering exceptional customer service. Possessing excellent communication and interpersonal skills, I excel in building rapport with customers to understand their needs and preferences. Skilled in product knowledge and adept at recommending suitable solutions to drive sales and enhance customer satisfaction. Highly motivated and adaptable, I thrive in fast-paced environments and am committed to achieving excellence in every interaction.
Overview
9
9
years of professional experience
Work History
Accountant
Zinat Production
04.2023 - 11.2023
- Managed accounts payable and receivable functions, ensuring timely payments of invoices
- Maintained detailed records of all financial transactions including journal entries and account reconciliations
- Performed reconciliations between bank accounts and internal ledgers
- Prepared accounting information, producing financial statements in accordance with accounting principles
- Developed monthly, quarterly, and annual financial reports for management review
- Posted journal entries by compiling and analyzing account information
- Developed monthly closing procedures to ensure timely completion of month-end close activities.
Sales Associate
Walmart
02.2022 - 02.2023
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Helped customers locate products and checked store system for merchandise at other sites.
- Solved customer challenges by offering relevant products and services.
Sales Associate
Zara
02.2020 - 07.2021
- Greeted customers warmly and offered assistance
- Helped customers find and select products
- Kept work area clean, organized and free of clutter at all times
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise
- Handled customer complaints and inquiries in a courteous and efficient manner
- Opened and closed cash registers, balanced cash drawers, and made deposits
- Assisted with training and mentoring new team members.
Sales Associate
Koton
03.2019 - 12.2019
- Greeted customers warmly and offered assistance
- Performed cleaning tasks, keeping store neat and organized
- Performed cash register operations accurately according to company guidelines
- Built relationships with potential customers by providing helpful advice on product selection
- Followed checklist to complete retail store opening and closing activities
- Accurately completed daily reports on sales activity
- Cleaned shelves, counters, and tables.
Trainer
Youth for Peace Movement
01.2018 - 02.2019
- Prepare for and effectively deliver Job Readiness Training (JRT) to female job seekers providing them with the skills to prepare successfully for a job interview
- Prepared and organized reports and result sheets for the purpose recording and tracking progress.
Teacher and Accountant
Turkistan Private University
01.2017 - 12.2017
- Designing curriculum and facilitating the mathematics courses to undergraduate students
- Preparing Vouchers and invoices for each transaction and filing them appropriately
- Reconcile bank statements and balance sheet accounts
- Generate monthly, quarterly, and annual reports for internal and external stakeholders
- Manage the processing of invoices and the collection of payments
- Maintain accurate and up-to-date financial records.
Teacher
Rah-I Noor Private High School
01.2015 - 12.2016
- Managing a group of 10 instructors and coordinating their schedules
- Prepared, organized and filed financial reports, marksheets, and other documents as per guidelines
- Coordinating weekly meetings to brainstorm strategies to enhance students' performance
- Teaching English and Math subjects.
Education
Certification - Administrative Clerk
YWCA Toronto
Toronto, Ontario06.2023
Diploma - Accountant and Payroll Administrator
CDI Collage
Toronto, Ontario08.2022
Bachelor of Science (B.S.) - Mathematics
Balkh University
Mazar-e-Sharif, Afghanistan11.2014
High School Diploma -
Aisha Afghan High School
Mazar-e-Sharif, Afghanistan10.2009
Skills
- Attention to detail
- De-escalation skills
- Filing and Organization
- Data Entry
- Communication skills
- Multitasking
- Problem solving
- Customer service
- Time management
- Quick learner
Languages
English
Hindi
Persian
Urdu
Professional Development
- Accounting and Payroll Administrator, CDI College, 2022-08-01
- Bachelor of Education (Mathematics), Balkh University, 2014-11-01
- High School Diploma, Aisha Afghan, 2009-10-01
- Administrative Clerk, YWCA Toronto, 2023-06-01
- Training of Trainers - Job Readiness, USAID Promote, 2018-12-01
- Training of Trainers, USAID Promote, 2018-02-01
- Jawana - Promote Women Leadership Development, USAID Promote, 2016-06-01
- Didactics and New Method of Teaching, GIZ, 2015-03-01
- Appreciation Letter, Rah-I-Noor High School, 2015-02-01
- Labor Law, Income Tax Law, CoC and Human Rights, ACBAR, 2013-08-01
- Education workshop, Save the Children, 2003-04-01
Volunteer Experience
Accountant, Zinat Production, Toronto, ON, 04/2023, 11/2023, Managed accounts payable and receivable functions, ensuring timely payments of invoices., Maintained detailed records of all financial transactions including journal entries and account reconciliations., Performed reconciliations between bank accounts and internal ledgers., Prepared accounting information, producing financial statements in accordance with accounting principles., Developed monthly, quarterly, and annual financial reports for management review., Posted journal entries by compiling and analyzing account information., Developed monthly closing procedures to ensure timely completion of month-end close activities.
References
References available upon request
Timeline
Accountant
Zinat Production
04.2023 - 11.2023
Sales Associate
Walmart
02.2022 - 02.2023
Sales Associate
Zara
02.2020 - 07.2021
Sales Associate
Koton
03.2019 - 12.2019
Trainer
Youth for Peace Movement
01.2018 - 02.2019
Teacher and Accountant
Turkistan Private University
01.2017 - 12.2017
Teacher
Rah-I Noor Private High School
01.2015 - 12.2016
Certification - Administrative Clerk
YWCA Toronto
Diploma - Accountant and Payroll Administrator
CDI Collage
Bachelor of Science (B.S.) - Mathematics
Balkh University
High School Diploma -
Aisha Afghan High School
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