
Reliable and highly adaptable professional with a proven track record in team leadership and hands on problem solving. Trusted to manage daily operations, handle business finances, and deliver exceptional customer service in fast paced, high volume environments.
• Managed daily restaurant operations, supervising front of house and kitchen staff to ensure fast service, accurate orders, and a high standard of customer satisfaction during peak lunch and dinner rushes.
• Oversaw inventory and food safety protocols, tracking stock levels for fresh ingredients, ordering supplies, and enforcing strict health and safety standards across the kitchen and prep areas.
• Handled customer relations and problem solving, Resolving guest complaints quickly, managing cash drawers and nightly deposits, and training new team members on menu knowledge and POS systems.
• Handled daily preventative maintenance, performing oil and filter changes, seasonal tire swaps, and precision wheel balancing.
• Operated standard shop equipment, including hydraulic vehicle lifts, tire changes, and digital balancers to get the job done safely and efficiently.
• Ensured all work met shop safety standards, double checking fluid levels, drain plugs, and wheel torque specs before sending cars out.
Operations management
Team Leadership
Cash handling & Financials
Customer Service
Problem Solving
Time management
Workplace safety & compliance
Communication Skills