Jamilee Cuentas
San Diego
Summary
Dynamic professional with a strong focus on customer service and workflow coordination. Proven ability to enhance daily operations and resolve customer issues effectively.
Overview
1
1
year of professional experience
Work History
Manager's Assistant
Dollar Tree Stores
Chula Vista
02.2025 - 09.2025
- Facilitated management by enhancing daily operations and coordinating employee scheduling.
- Coordinated communication between departments to enhance workflow efficiency.
- Supported customer service efforts by addressing inquiries and resolving issues.
- Maintained cleanliness and organization of the sales floor and stockroom.
- Managed administrative tasks including filing, data entry, and report preparation.
- Responded to customer issues to provide immediate resolution and improve retention.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Handled incoming calls and directed callers to appropriate department or employee.
- Assisted customers with product inquiries and recommendations.
- Processed customer transactions efficiently at the point of sale.
- Maintained cleanliness and organization of checkout area.
- Handled cash and credit payments accurately and securely.
- Collaborated with team members to ensure smooth operations.
- Resolved customer complaints with professionalism and care.
- Monitored inventory levels and restocked items as needed.
- Adhered to company policies regarding safety and security procedures.
- Accepted cash and credit card payments, issued receipts and provided change.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
Education
High School Diploma -
San Ysidro High School
San Ysidro, CA06-2023
Marketing
San Diego Mesa College
San Diego, CASkills
- Employee scheduling
- Workflow coordination
- Customer service
- Administrative support
- Inventory management
- Relationship building
- Communication skills
- Attention to detail
- Cash handling
- Team collaboration
- Time management
- Organizational skills
- Front desk operations
- Sales transactions
- Multitasking and organization
Languages
Spanish
Native/ Bilingual
Affiliations
- Karate
- Volunteer at church
Timeline
Manager's Assistant
Dollar Tree Stores
02.2025 - 09.2025
High School Diploma -
San Ysidro High School
Marketing
San Diego Mesa College