Jamilah Akers Young
Sacramento,CA
Summary
Experienced office professional with a proven ability to optimize operations and cultivate a highly efficient work environment. Skilled in handling diverse administrative responsibilities with efficiency and precision. Seeking an administrative position to leverage strong organizational skills, strategic mindset, and leadership abilities to drive company success.
Overview
13
13
years of professional experience
1
1
Certification
Work History
Community Health Worker
Community Health Works
06.2023 - Current
- Helped Caseload of over 50 individuals navigate complex healthcare system.
- Worked directly with patient treatment teams and participated in care coordination procedures.
- Counseled patients on health-related topics and lifestyle changes for improved well-being.
- Managed enrollment, transportation, and paperwork for individuals to take advantage of community resources.
- Collaborated with external organizations to coordinate health and social services.
- Monitored and documented participants' progress toward individualized health goals.
- Provided crisis intervention and supportive counseling services to assist clients facing issues and problems.
- Assisted applicants in filling out housing applications and verifying assets.
- Helped clients find permanent or temporary housing.
- Sought out affordable housing options and residences for people in need.
- Coordinated with local agencies to provide housing and prevent homelessness.
Administrative Office Coordinator
Community Health Works
02.2023 - 06.2023
- Interacted with partners by phone or email to provide information and set meetings.
- Efficiently supervised filing, sorting and handling incoming and outgoing mail.
- Organized and scheduled company meetings
- Developed strong working relationships with management and executive team through effective scheduling and communication skills.
- Supported room reservations, agenda preparation and calendar maintenance for programs, meetings and events.
- Efficiently processed invoices and expenses using QuickBooks
- Data Entry
- Supported executive-level staff with calendar management, meeting preparation, and correspondence handling.
- Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
- Handled confidential and sensitive information with discretion and tact.
- Contributed to company growth through research on potential new business opportunities and collaboration on marketing strategies.
Administrator
Cimico Signs
01.2021 - 02.2023
- Screened and transferred over 35 incoming calls daily, took down messages and transmitted information and documents to internal personnel.
- Computerized office activities, maintained customer communications and tracked records through delivery.
- Entered and maintained departmental records in company database.
- Collected, validated and distributed information to employees.
- Managed agendas and calendars, boosting productivity and improving organizational initiatives.
- Aided colleagues, managers and customers through regular communication and assistance.
- Oversaw successful planning and execution of staff meetings, parties and events.
- Managed payroll, transactions, invoicing and budgeting to decrease financial inconsistencies.
- Handled scheduling for executive's calendar and prepared meeting agenda and materials.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Coordinated and booked airfare, hotel and ground transportation and prepared itinerary to facilitate successful trips
Program Coordinator
PRO Youth And Families - Non Profit
01.2020 - 12.2020
- Provided ongoing direction and leadership for program operations.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Organized and managed program development from conception through successful execution.
- Designed program implementation and maintenance plan.
- Provided specific learnings regarding teen pregnancy risk, gang membership and bullying.
- Planned and implemented wide-ranging programs, encapsulated learnings and fielded inspirational guest speakers.
- Coordinated with communities, school systems, parents and law enforcement in supervising youth development programs.
- Practiced group counseling methods for youths to learn how to express, manage and resolve issues constructively.
- Assisted schools with at-risk youth behavior, education and extracurricular activities to reinforce youth development programs.
- Developed and introduced cultural and ethnic diversity programs.
- Conducted community workshops to promote different programs and educate public on available services.
Youth Advocate
Sierra Forever Families - YOUTH SPEAK OUT
01.2013 - 05.2019
- Liaised between children, guardians and Case workers to best handle issues specific to youth.
- Managed and led activities promoting growth in mental, emotional and educational areas.
- Encouraged youth clients to develop own activities and leadership skills through group discussions.
- Provided key emotional support to special needs youth.
- Challenged youth to accomplish motor development goals and inspire love of movement and healthy habits.
- Provided guidance and recommended coping mechanisms for youth dealing with difficult issues.
- Created workshops for youth to improve communication skills, teamwork and cooperation.
Youth Leader
Sierra Stanford And Families
01.2012 - 05.2018
- Coached, instructed and supervised participating youths through collaborative efforts with like-minded, creative and poised team members.
- Engaged youth by following, implementing and assisting in creating lesson plans.
- Maintained good relationships with foster-parents through regular communication and active participation in planned activities.
- Addressed developmental needs of youth by offering new and enriching experiences.
- Modeled appropriate interactions with youth individually and in groups by encouraging involvement in activities.
Education
High School Diploma -
Valley High School
Sacramento, CA05.2019
Skills
- Project Management
- Verbal and Written Communication
- Recordkeeping and File Management
- Attention to Detail
- Ease with Computers and Technology
- Documenting Communications
- Analytical Skills
- Calendar management
- Office administration
- Excel, Outlook, Teams
- Quickbooks Online
- Event coordination
- Presentation development
- Schedule Management
- Travel Arrangements
Certification
- Mandated Reporter - Valid Through 2025
- CPR Certified - Valid Through 2024
- Mental Wellness and Social Communications - Valid Through 2025
Timeline
Community Health Worker
Community Health Works
06.2023 - Current
Administrative Office Coordinator
Community Health Works
02.2023 - 06.2023
Administrator
Cimico Signs
01.2021 - 02.2023
Program Coordinator
PRO Youth And Families - Non Profit
01.2020 - 12.2020
Youth Advocate
Sierra Forever Families - YOUTH SPEAK OUT
01.2013 - 05.2019
Youth Leader
Sierra Stanford And Families
01.2012 - 05.2018
High School Diploma -
Valley High School
- Mandated Reporter - Valid Through 2025
- CPR Certified - Valid Through 2024
- Mental Wellness and Social Communications - Valid Through 2025
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