Jamila Carson
Surrey,BC
Summary
Adept at fostering organizational improvement and employee development, my tenure at Klato Lounge showcased a knack for mediating conflicts and enhancing business performance. Leveraging skills in market analysis and human resources management, I consistently aligned team goals with strategic opportunities, significantly contributing to operational excellence and partnership development.
Overview
1
1
year of professional experience
Work History
Supervising Manager
Klato lounge
Kampala, Uganda
03.2022 - 05.2023
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Planned and led team meetings to review business results and communicate new and ongoing priorities.
- Assisted in resolving any conflicts between team members or customers.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Reviewed customer service inquiries and responded accordingly.
- Conducted regular performance evaluations for all employees under supervision.
- Reported to executive leadership on performance metrics, challenges, and strategic opportunities.
- Mediated conflicts between employees and facilitated effective resolutions to disputes.
- Facilitated team meetings and workshops to align on goals and strategies.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Identified areas where additional resources were needed in order to meet targets set out by management.
- Negotiated contracts with vendors to secure favorable terms and pricing.
Education
High School Diploma -
Kakungulu High School
Uganda11-2003
Skills
- Employee development
- Business performance management
- Reporting oversight
- Influencing and negotiating
- Troubleshooting and problem resolution
- Partnership development
- Market analysis
- Reporting management
- Organizational improvement
- Organizational development
- Cross-functional team coordination
- Documentation and reporting
- Human resources management
- Property storage management
Timeline
Supervising Manager
Klato lounge
03.2022 - 05.2023
High School Diploma -
Kakungulu High School
Similar Profiles
Dana MatosDana Matos
BARTENDER at L LOUNGE/RSL LOUNGEBARTENDER at L LOUNGE/RSL LOUNGE
Victoria RollVictoria Roll
Event Sales Manager at The Biscuit Lounge & Loft @ The Biscuit LoungeEvent Sales Manager at The Biscuit Lounge & Loft @ The Biscuit Lounge
Patricia OwusuahPatricia Owusuah
HR Assistant at Coco vanilla, Alora, fugo bar and lounge, si beach, level bar and loungeHR Assistant at Coco vanilla, Alora, fugo bar and lounge, si beach, level bar and lounge
Ahmad RafaqatAhmad Rafaqat
Front-Line Team Member / Cook at Popeyes Louisiana KitchenFront-Line Team Member / Cook at Popeyes Louisiana Kitchen
Venkat VenkatasubramanianVenkat Venkatasubramanian
Staff Software Engineer at Infoblox CanadaStaff Software Engineer at Infoblox Canada