Hi, I’m
JAMIL ISAZADE
Toronto,ON
Summary
FLIGHT ATTENDANT / CABIN CREW OFFICER HIGHLIGHTS OF QUALIFICATIONS 11 years of experience as Flight Attendant and Air Crew Officer Excellent customer service to provide comfort and safety Well trained to handle security and emergency situations and administer first aid Experienced in taking boarding passes, carrying out pre-flight checks, advising passengers of safety routines, and preparing for emergency landings Excellent communication and problems solving abilities to assess and deal with unruly passengers and issues and manage flight reports Proficient in handling food, beverages, blankets, emergency materials/equipment, adequate supply Excellent service to passengers of special requirements Follow safety procedures correctly in emergency situations Strengths in preparing and serving food and drinks; very organized and detail oriented Positive, friendly, supportive and able to work in team environment; hardworking and punctual
Overview
16
years of professional experience
7
years of post-secondary education
1
Language
Work History
Danish Pastry HouseToronto, Ontario
Sales Associate, Barista, Cashier
04.2019 - Current
Job overview
- Conduct customer satisfaction focused service
- Provide product information and features
- Managed over 50 customers per day
- Increased sales by 10 percent
- Maintained energy and enthusiasm in fast-paced environment
- Demonstrated respect, friendliness and willingness to help wherever needed
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
AZAL – Azerbaijan AirlinesBaku, Azerbaijan
Flight Attendant / Cabin Crew Officer /Flight Attendant Supervisor
03.2007 - 01.2018
Job overview
- Conducted passenger comfort focused service
- Assisted passengers for boarding and pre-boarding of unaccompanied minors
- Distributed reading material, headphones, pillows, playing cards, and blankets
- Completed pre-flight documents, catering count, and other flight information
- Managed over 50 passenger per day
- Demonstrated proper use of safety equipment and seatbelts to inform and educate passengers prior to takeoff
- Facilitated boarding process by greeting passengers upon arrival to aircraft and providing direction to seats
- Relayed updates and information to passengers after confirming key details with pilot
- Attended workshops and trainings in customer service, conflict resolution tactics, and safety procedures to keep abreast of all new requirements and procedures
Education
Nationa Aviation AcademyToronto
Bachelor of Arts from Maintenance of Aviation Complexes Degree
09.1998 - 05.2005
Skills
Good communication and interpersonal skillsundefined
Travel,Digital creator
I love travel.I have My own channels on Youtube.First in Azerbaijani language,other is in English.Make a video about Canada,Canada life,Travel videos
Availability
See my work availability
Not Available
Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Sales Associate, Barista, Cashier
Danish Pastry House
04.2019 - Current
Flight Attendant / Cabin Crew Officer /Flight Attendant Supervisor
AZAL – Azerbaijan Airlines
03.2007 - 01.2018
Nationa Aviation Academy
Bachelor of Arts from Maintenance of Aviation Complexes Degree
09.1998 - 05.2005
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