Summary

Overview

Work History

Education

Skills

Languages

Timeline

Jamie Hails

Simcoe

Summary

Offering warm and approachable demeanor, eager to learn and grow in dynamic restaurant environment. Brings foundational understanding of customer service principles and can quickly adapt to new systems and processes. Ready to use and develop communication and organizational skills in Customer service role.

Overview

2

2

years of professional experience

Work History

Restaurant Hostess

Erie Beach Hotel

05.2022 - 09.2024

Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
Handled high-pressure situations gracefully, managing multiple tasks simultaneously while maintaining a calm demeanor.
Answered customer questions about hours, seating, and menu information.
Maintained an organized waitlist for busy times, ensuring efficient seating of guests.
Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Contributed to a positive team atmosphere by supporting coworkers during peak hours or when understaffed.
Checked in with servers to confirm preparedness before seating customers.
Prepared dining room for service by cleaning , organizing tables and placing table settings.
Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.

Education

High School Diploma -

SCS

SIMCOE

06-2026

Skills

Customer service
Strong multitasking
Greeting guests
Active learning
Cleanliness and hygiene
Cash handling

Relationship building
Table bussing
Payment processing
Judgment and decision making
Safe food handling

Languages

English

Timeline

Restaurant Hostess

Erie Beach Hotel

05.2022 - 09.2024

High School Diploma -

SCS