Jamieca Baker
Sacramento,CA
Summary
Finance professional with extensive experience in managing accounts payable operations and ensuring accurate financial documentation. Known for strong focus on team collaboration and delivering consistent results in fast-paced environments. Highly skilled in invoice processing, vendor management, and adapting to evolving business needs.
Overview
9
9
years of professional experience
Work History
Accounts Payable Clerk
LKQ Corporation Inc.
06.2020 - 01.2025
- Reviewed vendor invoices for appropriate documentation and validity prior to payment.
- Prepared vendor invoices and processed incoming payments.
- Assisted in month-end closing procedures, ensuring all invoices were processed on time to reflect accurate financial statements.
- Collaborated with other departments to resolve discrepancies in invoices or purchase orders, promoting smooth business operations.
- Demonstrated adaptability during peak workload periods while maintaining high-quality results and meeting tight deadlines.
- Reduced late payment penalties by closely monitoring due dates and managing timely payments.
- Maintained high level of data integrity by consistently updating vendor information in the system accurately.
- Aided audit preparation efforts by maintaining organized records and promptly addressing auditor inquiries.
Member Care Support Specialist
Golden One Credit Union
01.2018 - 04.2020
- Managed high call volumes while providing exceptional customer support and maintaining professional composure.
- Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
- Boosted sales of bank products and services by providing personalized recommendations to customers.
- Assisted customers in navigating online banking platforms, ensuring a seamless and user-friendly experience.
- Resolved complex customer issues through careful research, problem-solving skills, and collaboration with internal departments when necessary.
- Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
- Educated customers on features and benefits of banking products and services.
Tier 1 Customer Service Representative (Contract)
County of Sacramento WIC
08.2015 - 10.2017
- Handled Tier 1 help desk escalations through email tickets and via phone in a high-volume environment
- Created accounts and configured hardware as part of the on-boarding process
- Set appointments and updated information to uphold the proper qualifications required
- Handled sensitive and confidential information of clients with highest discretion
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Developed strong product knowledge to provide informed recommendations based on individual customer needs.
- Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Education
High School GED -
Elk Grove Adult Education
Sacramento, CASkills
- Data entry
- Accounts payable
- Invoice processing
- Vendor invoice processing
- General accounting
- Vendor account monitoring
Timeline
Accounts Payable Clerk
LKQ Corporation Inc.
06.2020 - 01.2025
Member Care Support Specialist
Golden One Credit Union
01.2018 - 04.2020
Tier 1 Customer Service Representative (Contract)
County of Sacramento WIC
08.2015 - 10.2017
High School GED -
Elk Grove Adult Education
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