Jamie Wieand
Hawks Public House
Roseville
14
years of professional experience
Accomplished hospitality professional with five years of bartending experience in fine dining environments and six months of bar management. Proven ability to deliver refined beverage service, maintain high operational standards, and foster positive guest relations in fast-paced settings. Additional experience includes one year in hotel hospitality and a customer service role at a Lexus dealership, strengthening interpersonal skills, strong level of high standards, and a commitment to service excellence. Seeking to apply extensive industry knowledge and leadership capabilities in my next venture.
Work History
Bar Manager
7 Months- Managed daily bar operations to ensure smooth service and customer satisfaction.
- Developed innovative drink menus to enhance customer experience and increase sales.
- Monitored stock levels and executed supply orders to maintain efficient service delivery and operational readiness.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Developed and led educational themed cocktail classes for guests, teaching classic and signature recipes while enhancing customer engagement and learning
Bartender
4 Years 2 Months- designed and curated a variety of cocktails and beverages to enrich the overall dining experience.
- Maintained cleanliness and organization of bar area to ensure compliance with health standards.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Enhanced customer experience with engaging conversations and personalized drink recommendations.
- Contributed to event success, bartending and catering regularly, serving large groups up to 500 people.
Service Greeter
4 Years 6 Months- Assisted customers in navigating service options and scheduling appointments efficiently.
- Managed the distribution of loaner vehicles to service customers, verifying identification, insurance documentation, and required paperwork to ensure compliance and smooth vehicle handovers.
- Performed thorough interior and exterior detailing of vehicles, including washing, polishing, vacuuming, and preparing cars for customer delivery or showroom presentation.
- Checked in customer vehicles for service and followed up with service advisors to ensure accurate processing and timely communication.
Front Desk Agent
1 Year 3 Months- Collected room deposits, fees, and payments.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Cross-trained in multiple hotel departments, including the bistro, night audit, maintenance, and housekeeping, gaining comprehensive operational knowledge and flexibility in supporting daily guest services.
- Kept accounts in balance and ran daily reports to verify totals.
Sandwich Artist
3 Years- Crafted customized sandwiches based on customer preferences and dietary needs.
- Maintained cleanliness and organization of food preparation areas to ensure safety and compliance.
- Assisted in training new team members on sandwich assembly and customer service protocols.
- Managed inventory levels, ensuring timely restocking of ingredients to minimize waste.
Education
High School Diploma
- Business
Skills
Customer service
Menu development
Cocktail preparation knowledge
Bar staff supervision
Wine and liquor expertise
Problem-solving
Timeline
Bar Manager
Hawks Public House
01.2026 - CurrentRead More
Bartender
Hawks
11.2021 - 01.2026Read More
Service Greeter
Lexus of Roseville
02.2017 - 08.2021Read More
Front Desk Agent
Roseville Courtyard Marriott
11.2015 - 02.2017Read More
Sandwich Artist
Subway Sandwiches
11.2012 - 11.2015Read More
Horizon Charter School
High School Diploma
Read More
Sierra College
from Business
Read More