Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jamie Walsh

Grand Falls Windsor,Newfoundland

Summary

Professional, prompt, respectful and hardworking individual. A great team player and always have a positive outlook on life ! 24+ years of customer service.

Overview

7
7
years of professional experience

Work History

Bartender Server

Wayne’s World
06.2023 - Current
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Cultivated warm relationships with regular customers.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.

Budtender/Key Holder

Atlantic Cannabis
12.2020 - Current
  • Providing high quality customer service, ensuring each customer leaves with the product and knowledge they came in seeking
  • Ensuring inventory is accurate, all opening and closing procedures are followed and all store daily logs are filled out
  • Handeling all transactions with 100% accuracy

Front End Manager /Cook

Third Place Café
06.2022 - 06.2023
  • Oversaw cash handling procedures, minimizing discrepancies in end-of-day reports through diligent monitoring of transactions.
  • Monitored cash drawers in Number checkout stations to verify adequate cash supply.
  • Oversaw cashier operations, bookkeeping, and security.
  • Maintained excellent store appearance by enforcing cleanliness standards and delegating tasks to team members effectively.
  • Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
  • Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
  • Prepared meals efficiently under time constraints for timely service during peak hours.
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.

Supervisor/ Kitchenhand

Juniper Kitchen and Bistro
08.2018 - 12.2020
  • Seated and served dining guests for lunch and dinner shifts, as well as private parties and catering events in a fast paced fine dinning setting
  • Took orders and delivered food and beverages accurately, efficiently and with a friendly attitude
  • Matained a clean and safe environment for staff and customers
  • Assisted with food prep, line cook and dish pot
  • Maintaining a clean and up to standard kitchen

Server

Jungle Jim's
06.2017 - 08.2018
  • Interact with guest to take drink and food orders in a 20-seat section
  • Enter all orders into POS
  • Collect credit card, cash and gift card payments
  • Clear and reset tables
  • Remain calm and friendly during stressful times

Education

Business and Computer Studies -

Central Newfoundland Regional Community College
Grand Falls Windsor, NL
05.1996

Completed Level 3 -

Windsor Collegiate
Grand Falls Windsor, NL
06.1995

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Team player attitude
  • Highly reliable

Languages

English
Full Professional

Timeline

Bartender Server

Wayne’s World
06.2023 - Current

Front End Manager /Cook

Third Place Café
06.2022 - 06.2023

Budtender/Key Holder

Atlantic Cannabis
12.2020 - Current

Supervisor/ Kitchenhand

Juniper Kitchen and Bistro
08.2018 - 12.2020

Server

Jungle Jim's
06.2017 - 08.2018

Business and Computer Studies -

Central Newfoundland Regional Community College

Completed Level 3 -

Windsor Collegiate

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Jamie Walsh