Jamie Wakin
Winnipeg,Canada
Summary
Experienced Server and Supervisor, bringing skills in customer service, order management, and conflict resolution. Highly creative Marketing Manager with expertise in transforming marketing and advertising strategies into desired results. Hardworking, performance-oriented leader offering skillfulness in project development, team supervision and campaign enhancement. Prepared to take on challenging positions with opportunity to make lasting impact on company and customer success.
Overview
6
6
years of professional experience
Work History
Server/ Supervisor/ Local Store Marketing Manager
Boston Pizzas Kenaston
05.2019 - Current
- Boosted brand awareness and generated leads while managing internal and external marketing campaigns and programs.
- Collaborated with cross-functional teams to ensure consistent branding across all company touchpoints and communications channels.
- Oversaw daily operations, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Board of Directors Member (Volunteer Work)
Campus Children’s Centre (University of Manitoba)
01.2024 - Current
- Defined organizational problems to create and implement correction plans.
- Contributed valuable insights regarding industry trends during board discussions, enabling informed strategic decision making.
- Managed budgets to allocate funds for various events.
- Collaborated with 9 other members to seek involvement in policy decisions and fundraising.
Hostess
Mongo Grill Kenaston
05.2019 - 11.2019
- Stocked clean plates, glasses and utensils to foster sanitary environment and reduce risk
- Addressed special allergen-free food requests and worked to improve guest experience
- Replenished hot and cold food table
- Properly labeled and stored food and fresh ingredients in cooler or freezer to optimize freshness.
Coach
Springers Gymnastics
05.2019 - 11.2019
- Developed lesson plans and routines for individual athletes to meet personal goals and activities
- Participated in fund raising events, helping teams bring in funds to for travel and other expenses
- Promoted stretching, mobility work and proper form to help athletes safely build strength.
Event Host and Court Monitor
Sky Zone Trampoline Park
09.2018 - 02.2019
- Provided clear instructions to activity and program participants to deliver fun and safety
- Kept athletic and games equipment, and facilities organized and maintained
- Monitored treatment of victims with focus on safety.
Mascot/ Production Worker
Winnipeg Goldeyes
04.2019 - 10.2018
- Offered friendly and efficient services to customers, handled challenging situations with ease
- Responsible for organizing contestants and props for game promotions and on-field activities
- Gave fans positive experiences and good memories by staying in character throughout events and photos sessions
- Took extra care connecting with children, disabled fans and VIPs to strengthen organizational loyalty.
Education
Bachelors of Commerce - Accounting
University of Manitoba
Winnipeg, MB05.2026
Graduated with Honours -
Vincent Massey Collegiate
06.2019
Skills
- Customer Service
- Problem Solving
- Resilient Work Ethic
- Communication
- Complaint Handling
- Stress Tolerance
- Organization and Time Management
- Team Management & Leadership
References
Sean Gerbasi
Boston Pizza, General Manager
(204)226-4044
Lori Lewis
Boston Pizza, Assistant Manager
(204)782-4579
Rachelle Valel
Springers Gymnastics, Head Coach
(204)997-3553
Filiz Koksel
University of Manitoba, Associate Professor. Board of Directors Member.
(204)960-6205
Timeline
Board of Directors Member (Volunteer Work)
Campus Children’s Centre (University of Manitoba)
01.2024 - Current
Server/ Supervisor/ Local Store Marketing Manager
Boston Pizzas Kenaston
05.2019 - Current
Hostess
Mongo Grill Kenaston
05.2019 - 11.2019
Coach
Springers Gymnastics
05.2019 - 11.2019
Mascot/ Production Worker
Winnipeg Goldeyes
04.2019 - 10.2018
Event Host and Court Monitor
Sky Zone Trampoline Park
09.2018 - 02.2019
Graduated with Honours -
Vincent Massey Collegiate
Bachelors of Commerce - Accounting
University of Manitoba
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