Jamie Stemen
Vacaville
Summary
Results-driven sales and customer service professional with 10+ years of experience in hospitality, retail, and facility management. Proven ability to drive sales, manage operations, resolve customer concerns, and maintain high service standards. Seeking opportunities to leverage leadership, sales, and administrative skills beyond the food service industry.
Overview
14
14
years of professional experience
2011
2011
years of post-secondary education
Work History
Storage Facility Manager
Simmons Real Estate
Vacaville
10.2024 - Current
- Manage daily facility operations, including leasing, billing, reporting, and security procedures
- Drive unit rentals through tours, phone inquiries, and digital marketing
- Process payments, manage delinquency, and maintain accurate tenant records
- Oversee inventory, supplies, and facility cleanliness
- Resolve customer issues professionally and efficiently
Server/Bartender
First Watch Daytime Cafe
San Antonio
06.2020 - 05.2024
- Delivered high-quality customer service in a fast-paced environment
- Accurately handled cash, payments, and order processing
- Maintained bar inventory, cleanliness, and compliance with standards
Server/Bartender
Carolina Ale House- LM Hospitality
Fayetteville
02.2018 - 02.2021
- Provided excellent guest service while managing cash and register transactions
- Maintained bar operations, restocking, and cleanliness
- Recognized for reliability and strong attendance
Caterer/Marketing Manager
On The Border
Fayetteville
12.2018 - 02.2019
- Prepared and delivered catered orders while ensuring food safety standards
- Assisted with local marketing and promotional outreach
Assistant Manager of Operations
Applebees
Vacaville
03.2012 - 06.2017
- Supported daily restaurant operations, scheduling, inventory, and ordering
- Supervised staff and ensured consistent customer satisfaction
- Expertise in money management, alarm systems, opening and closing facilities
General Manager
Baskin Robbins Ice Cream
Vacaville
03.2013 - 02.2016
- Managed store operations, cash handling, opening/closing procedures
- Oversaw staff, inventory, and customer service
- Prepared custom cakes and maintained product quality
Education
Vacaville High School
VacavilleSkills
- Customer Service & Sales
- Leadership & Team Supervision
- Operations & Inventory Management
- Cash Handling & Reporting
- Time Management
- Communication & Conflict Resolution
Timeline
Storage Facility Manager
Simmons Real Estate
10.2024 - Current
Server/Bartender
First Watch Daytime Cafe
06.2020 - 05.2024
Caterer/Marketing Manager
On The Border
12.2018 - 02.2019
Server/Bartender
Carolina Ale House- LM Hospitality
02.2018 - 02.2021
General Manager
Baskin Robbins Ice Cream
03.2013 - 02.2016
Assistant Manager of Operations
Applebees
03.2012 - 06.2017
Vacaville High School