Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Jamie Smith

Brantford,ON

Summary

Forward-thinking team leader skilled at operating efficiently to meet personal and professional goals. Successful background coaching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous growth and education.

Overview

14
14
years of professional experience

Work History

Operations Manager/Medical Aesthetican

Blush Medical Aesthetics
04.2021 - Current
  • Created and executed treatment plans with clients based off of skin conditions/concerns.
  • Helped boost overall clinic sales through effective cross-selling of additional services or products that complement existing treatments offered.
  • Maintained a clean and sterile work environment by adhering to strict sanitation protocols, ensuring the safety of clients and staff members alike.
  • Educated clients on proper skincare regimens and product recommendations to achieve desired outcomes at home.
  • Provided thorough training to junior aestheticians on industry best practices, treatment protocols, and client service standards.
  • Attended professional conferences and training sessions regularly to stay informed about new techniques or technologies within the field of medical aesthetics.
  • Developed comprehensive client records by documenting treatment histories, progress notes, and aftercare instructions for future reference.
  • Collaborated with team members to develop marketing strategies for promoting services, resulting in increased clientele and revenue.

Bartender/Server/Manager

Boston Pizza
11.2015 - 11.2022
  • Conducted regular inventory count to keep bar and drink supplies stocked, avoiding expensive rush orders.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Contributed to a positive work environment through effective teamwork and communication with colleagues.
  • Consistently met or exceeded sales targets by upselling premium products without compromising guest satisfaction.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.
  • Maintained professional, organized, and safe environment for employees and patrons.

Cashier

McDonald's
08.2010 - 09.2015
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Performed cash, card and check transactions to complete customer purchases.
  • Worked effectively in fast-paced environments.
  • Took and prepared customer orders accurately and efficiently.

Education

Medical Aesthetics

International Beauty Institute
Hamilton, ON
02.2022

Marketing

Fanshawe College
London, ON
06.2017

Skills

  • Customer Service
  • Team Leadership
  • Staff Training
  • Quick Learner
  • Goal Setting
  • Business Planning

Languages

English

Timeline

Operations Manager/Medical Aesthetican

Blush Medical Aesthetics
04.2021 - Current

Bartender/Server/Manager

Boston Pizza
11.2015 - 11.2022

Cashier

McDonald's
08.2010 - 09.2015

Medical Aesthetics

International Beauty Institute

Marketing

Fanshawe College

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Jamie Smith