Jamie Shafik
Fontana
Summary
Proactive and compassionate professional with experience at Mo Shafik Insurance Company, excelling in administrative support and client care. Demonstrated ability to maintain confidentiality and data integrity, alongside a commitment to creating welcoming environments. Skilled in administrative tasks and POS systems, with a knack for fostering positive relationships and ensuring seamless operations.
Driven Front Desk Agent highly skilled in managing reservations, telephone calls and customer inquiries. Poised and professional with total commitment to guest satisfaction. Well-versed in mitigating customer dissatisfaction with prompt service and diplomatic communication.
Meticulous [Job Title] with strong background in guest service environments. Adaptable, energetic and customer-oriented individual with exceptional listening skills. Devoted to delivering quality service and exceeding expectations.
Overview
2023
2023
years of professional experience
Work History
Front Desk Coordinator
Mo Shafik Insurance Company
- Greeted visitors and customers upon arrival, offered assistance, and answered questions to build rapport and retention.
- Maintained strict confidentiality when handling sensitive client information in accordance with company policies.
- Updated client records accurately and efficiently, ensuring data integrity within the system.
- Scheduled appointments in computer system.
- Maintained a clean, organized reception area, creating a welcoming atmosphere for clients and visitors.
- Collaborated with team members to address guest needs and ensure seamless operations.
- Handled high volumes of incoming calls, directing callers to appropriate departments for prompt assistance.
- Contributed positively to the workplace environment through friendly interactions with colleagues while promoting teamwork.
Home Health Aide
Tiffanys LLC
10.2019 - 03.2022
- Helped patients maintain personal hygiene through bathing, grooming, and toileting assistance when necessary for dignity preservation.
- Maintained a clean and safe home environment for patients, reducing falls and accidents.
- Assisted patients with dressing, grooming and feeding needs, helping to overcome, and adapt to mobility restrictions.
- Assisted with meal planning and preparation according to dietary restrictions, meeting nutritional needs while adhering to personal preferences.
- Traveled to clients' homes to complete healthcare services and promote continuity of care.
Education
High School Diploma -
Gary High School
Pomona, CA06-2005
Skills
- Administrative skills
- Administrative support
- POS systems
- End-of-day reporting
Timeline
Home Health Aide
Tiffanys LLC
10.2019 - 03.2022
Front Desk Coordinator
Mo Shafik Insurance Company
High School Diploma -
Gary High School
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