JAMIE ROBITAILLE
Kapuskasing
Summary
Dedicated and accomplished professional with a solid history of delivering exceptional service and support. A recognized team player with strong communication, organizational, and problem-solving skills. Experienced in client care, safety protocols, and maintaining high standards of cleanliness and professionalism.
Overview
23
23
years of professional experience
Work History
Housekeeping
Côté Mine – District of Sudbury
02.2023 - 03.2024
- Maintained a clean, safe, and germ-free environment to ensure clients' comfort and well-being.
- Disinfected surfaces, performed weekly linen changes, restocked fresh towels, and cleaned floors as needed.
- Conducted deep cleaning, including windows and hard-to-reach areas, between clients.
- Organized and stocked supplies in hallways, storage areas, and laundry rooms.
- Reported safety hazards, maintenance issues, and equipment concerns promptly.
Personal Support Worker
Extendicare Timmins – Timmins, ON
06.2004 - 01.2017
- Documented client progress and reported significant changes to supervisors.
- Provided companionship and personal care to individuals during periods of need, such as recovery or lifestyle adjustments.
- Instructed clients on cleanliness, nutrition, and hygiene to improve quality of life.
- Assisted clients with correspondence and communication needs.
Cashier/Server
Tim Hortons – Timmins, ON
10.2002 - 07.2003
- Provided excellent customer service by accurately taking orders and preparing food and beverages.
- Handled cash transactions, balanced receipts, and ensured accurate billing.
- Maintained cleanliness by performing routine cleaning tasks, including dishwashing, sweeping, and mopping.
Server/Cashier
Pine Dairy Bar – Timmins, ON
06.2002 - 08.2002
- Accurately processed customer orders and payments.
- Prepared food items such as sandwiches, salads, and ice cream dishes following standard recipes.
Server/Cashier
East End Dairy Bar – Timmins, ON
06.2001 - 08.2001
- Delivered excellent customer service by taking and processing orders.
- Assisted with food preparation and maintained a clean work environment.
Education
Personal Support Worker Certification - undefined
Northern College
Timmins, ON06.2004
High School Diploma - undefined
O’Gorman High School
Timmins, ON06.2003
Skills
- Co-Captain of Health and Safety Committee
- Service-Oriented with Exceptional Customer Service Skills
- Active Listening and Effective Communication
- Public Safety and Security Awareness
- Critical Thinking and Problem Solving
- Time Management and Decision-Making
- Active Learning and Adaptability
Languages
English
Elementary
Timeline
Housekeeping
Côté Mine – District of Sudbury
02.2023 - 03.2024
Personal Support Worker
Extendicare Timmins – Timmins, ON
06.2004 - 01.2017
Cashier/Server
Tim Hortons – Timmins, ON
10.2002 - 07.2003
Server/Cashier
Pine Dairy Bar – Timmins, ON
06.2002 - 08.2002
Server/Cashier
East End Dairy Bar – Timmins, ON
06.2001 - 08.2001
Personal Support Worker Certification - undefined
Northern College
High School Diploma - undefined
O’Gorman High School
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