Jamie Richards
Guelph,Canada
Summary
Highly motivated and dedicated individual seeking part-time employment in customer service. Passionate about delivering exceptional customer experiences and exceeding expectations. Excellent communication and problem-solving skills. Adept at building positive relationships with customers and resolving issues efficiently. Committed to maintaining a professional and friendly demeanor. Eager to contribute skills to the success of a customer-focused organization.
Overview
11
11
years of professional experience
Work History
Salon Coordinator
Stylers Inc
01.2022 - 02.2025
- Maintained client waiting area, ensuring that it was kept clean at all times.
- Scheduled appointments by phone, email and in person and recommended additional services.
- Facilitated smooth transitions between appointments by coordinating stylist availability and managing wait times effectively.
- Resolved client concerns professionally and promptly, fostering positive relationships and repeat business.
- Managed inventory levels for salon products, ensuring adequate stock to meet client needs.
- Greeted patrons upon arrival at salon, offering prompt, courteous service.
- Provided exceptional support to both stylists and clients alike during high-volume periods such as holidays or special events.
- Managed salon's master calendar to organize customer appointments, employee schedules and special events.
Receptionist Supervisor
Funvilla Guelph
09.2021 - 01.2022
- Organized and cleaned the front desk area, ensuring a positive experience for all visitors.
- Handled cash transactions and maintained sales and payments records accurately.
- Managed communications through phone calls, emails, and walk-ins efficiently.
- Coordinated event bookings including parties and day camps.
- Ensured timely preparation of meals in the cafeteria.
- Managed food order placements promptly and logged payments.
- Assigned daily cleaning responsibilities to staff.
Receptionist
Funvilla Kitchener
03.2020 - 09.2021
- Kept reception area clean and neat to give visitors positive first impression.
- Handled cash transactions and maintained sales and payments records accurately.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Coordinated event bookings including parties and day camps.
- Occasionally worked in the cafeteria preparing food for guests and obtained food safety certification during Covid-19
Gymnastics Coach
Futures Kidzone
06.2014 - 05.2015
- Directed customized practice sessions to boost athletic abilities and teamwork.
- Managed fun and engaging drills and fitness circuits to bolster athletes' coordination and performance levels.
- Taught stretching, warm ups and conditioning exercises to prevent injuries.
- Briefed safety rules and standards to students and spotters at beginning of each class.
- Maintained fun-filled atmosphere with class participants while remaining professional and focused on achievement.
- Coordinated with other instructors and coaches to determine student advancement and progress.
Education
Graduate -
John F Ross CVI
Guelph, Ontario01.2012
Skills
- Customer Assistance
- Multi-tasking
- Inventory Management
- Conflict resolution
- Ability to work under pressure
- Organization
- Written and verbal communication
Certification
- NCCP Gymnastics Foundations Introduction, 08/2014
- NCCP Gymnastics Foundations Theory, 10/2014
- NCCP Gymnastics Foundations Artistic, 10/2014
- NCCP Gymnastics Foundations Trampoline, 11/2014
- High Five - Principles of Healthy Child Development, 11/2014
Timeline
Salon Coordinator
Stylers Inc
01.2022 - 02.2025
Receptionist Supervisor
Funvilla Guelph
09.2021 - 01.2022
Receptionist
Funvilla Kitchener
03.2020 - 09.2021
Gymnastics Coach
Futures Kidzone
06.2014 - 05.2015
Graduate -
John F Ross CVI
Similar Profiles
Waseem Hassan RazaWaseem Hassan Raza
Assistant Officer at Stylers InternationalAssistant Officer at Stylers International
Sofia BaetaSofia Baeta
Crew Member at Dairy QueenCrew Member at Dairy Queen
JANESSA SIRENJANESSA SIREN
Inventory Planning Manager at TJX CanadaInventory Planning Manager at TJX Canada