Summary
Overview
Work History
Education
Skills
Languages
Stand-Up Comedian
Timeline
Generic

Jamie Randell

Edmonton,Alberta

Summary

Proven track record in enhancing customer satisfaction and streamlining operations, notably at Shoppers Drug Mart. Excels in problem-solving and clear communication, adept at fostering positive customer relations and improving efficiency. Demonstrated ability to adapt and learn, achieving high accuracy in fast-paced environments. Skilled in forklift operation and critical thinking, driving significant improvements in workplace productivity and customer service.

Overview

15
15
years of professional experience

Work History

ISC Specialist

Renewal By Andersen
06.2021 - Current

I handle setting appointments for customers looking to replace their windows or doors in their homes. I have advanced telephone skills and excell at communication. Customer service skills are well above average.

Assistant Manager

Shoppers Drug Mart
01.2010 - 10.2017
  • Improved customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Developed strong working relationships with staff, fostering a positive work environment.
  • Increased sales through effective merchandising strategies and targeted promotions.
  • Managed inventory levels to minimize stockouts while reducing overhead costs.
  • Conducted employee performance evaluations, providing constructive feedback for growth and development.

Line Cook

Moxies Bar & Grill
09.2009 - 01.2010
  • Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
  • Collaborated with team members to maintain a clean and safe working environment, adhering to health and safety guidelines.
  • Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
  • Adapted quickly to new recipes and techniques, demonstrating versatility and eagerness to learn from colleagues.

Education

High School Diploma -

Bramalea Secondary School
Brampton, ON
06.1999

Skills

  • Problem-Solving
  • Time Management
  • Critical Thinking
  • Clear Communication
  • Customer Relations
  • Forklift Operation

Languages

English
Professional Working

Stand-Up Comedian

I have been performing Stand-Up Comedy for over 5 years. I have traveled the Country performing for sold out crowds or for a table of 4. This is a huge passion of mine. Recently placed 3rd in a Funniest Person with a Day Job competition for all of Alberta.

Timeline

ISC Specialist

Renewal By Andersen
06.2021 - Current

Assistant Manager

Shoppers Drug Mart
01.2010 - 10.2017

Line Cook

Moxies Bar & Grill
09.2009 - 01.2010

High School Diploma -

Bramalea Secondary School
Jamie Randell