Summary
Overview
Work History
Skills
Language
Proficiencies
Timeline
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JAMIE PERREAULT

Kanata,Canada

Summary

Results-oriented with a proven track record of driving operational excellence, cost control, and profitability in the concrete industry. Fosters a culture of collaboration, building high-performing teams, and implementing cost-saving strategies. Skilled at optimizing logistics, enhancing operational efficiency, and achieving sustainable growth through effective team leadership.

Overview

11
11
years of professional experience

Work History

Logistics Coordinator

Lafarge Canada
10.2022 - 01.2025
  • Managed a team of 4 Dispatchers ensuring outstanding customer experience and efficient operational costs
  • Spearheaded the implementation of a digital internal communications platform, which, after its success, was adopted across North America
  • Utilized analytics to develop more efficient procedures in collaboration with the operations, sales, and quality control teams
  • Built and nurtured strong client relationships, leading to enhanced customer satisfaction and loyalty
  • Contributed to the pre-pour planning process for numerous high-profile construction projects throughout Ottawa and the surrounding areas
  • Managed the maintenance and contracts for mobile GPS systems in ready-mix trucks and oversaw the mobile device management system across Eastern Ontario
  • Managed onboarding for all digital platforms used across various divisions
  • Led daily toolbox talks with all staff, emphasizing the importance of maintaining a strong safety culture and ensuring adherence to health and safety protocols
  • Managed payroll and assisted the billing department with payment processing and maintaining accurate financial records
  • Supported driver coaching efforts utilizing Al-powered dash cam technology

Dispatch Supervisor

Lafarge Canada
05.2020 - 10.2022
  • Oversaw the tracking of KPIs and developed solutions to reduce costs and drive profitability
  • Maintained records of claims and analyzed delivery challenges, presenting insights to multiple divisions to develop strategies for improving delivery performance
  • Directed the dispatch team to optimize daily volume and capacity, ensuring efficient order scheduling and timely deliveries
  • Collaborated with the quality control team to ensure accurate mix-constituents and promote the upselling of value-added products
  • Collaborated closely with the sales team to ensure adherence to service standards, and participated in the forecasting process for future projects and tenders

Plant Superintendent

Lafarge Canada
04.2017 - 05.2020
  • Supervised the demolition and reconstruction of the Lafarge Cornwall Ready-Mix plant
  • Oversaw inventory management and coordinated equipment maintenance, including internal and third-party servicing
  • Ensured compliance with MOL,MTO and CSA regulations at all times, including maintaining accurate records for equipment maintenance, driving logs, and employee training
  • Collaborated with the sales team to re-establish a strong presence in the local market
  • Handled order processing, batching, and scheduling for all deliveries
  • Responsible for the hiring and training of the successor for the Plant Superintendent role
  • Operated a variety of equipment, including front-end loaders, skid steers, and excavators
  • Operated and performed water treatment and testing on high pressure boilers & corresponding systems
  • Achieved ACI certification and conducted concrete testing
  • Delivered test samples to central lab located in Ottawa

Ready-Mix Dispatcher

Lafarge Canada
01.2016 - 04.2017
  • Receive and process customer orders, ensuring accuracy of delivery details such as time, location, and mix specifications
  • Schedule and dispatch trucks to meet customer needs while maximizing fleet efficiency
  • Communicate with plant personnel, drivers, and customers to ensure smooth operations
  • Liaise with sales teams to prioritize deliveries and maintain customer satisfaction
  • Assist with forecasting materials and scheduling for upcoming projects
  • Reviewed driver logs and ticket records to process broker payments using enterprise resource planning (ERP) software

Aggregate Dispatcher

Lafarge Canada
02.2014 - 01.2016
  • Receive and process customer orders, ensuring accuracy of delivery details such as time, location and product
  • Schedule and dispatch trucks to meet customer needs while maximizing fleet efficiency
  • Collaborated with the Logistics Manager to coordinate source allocation across various quarries
  • Identified and cultivated relationships with various brokers throughout the city
  • Assisted customers with processing security clearances and completing various clerical tasks
  • Responsible for invoicing all FOB shipping, and FOB destination deliveries

Skills

  • Leadership
  • Communication
  • Strategic Planning
  • Problem Solving
  • Team Building
  • Decision Making

Language

  • English, Fluent
  • French, Basic

Proficiencies

  • SAP
  • SOTI MDM
  • Microsoft Office (Excel, Word, Teams)
  • Google Docs/Sheets
  • Digital Calendars
  • QlikView
  • Canva

Timeline

Logistics Coordinator

Lafarge Canada
10.2022 - 01.2025

Dispatch Supervisor

Lafarge Canada
05.2020 - 10.2022

Plant Superintendent

Lafarge Canada
04.2017 - 05.2020

Ready-Mix Dispatcher

Lafarge Canada
01.2016 - 04.2017

Aggregate Dispatcher

Lafarge Canada
02.2014 - 01.2016

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JAMIE PERREAULT