Overview
Work History
Education
Skills
Languages
References
Summary
Hobbies and Interests
Timeline
AdministrativeAssistant

Jamie Moe

Winnipeg,Manitoba

Overview

12
12
years of professional experience

Work History

Sales Associate

Reliance Home Comfort
08.2020 - Current
  • Specialized in home comfort solutions, providing personalized recommendations to customers
  • Built strong customer relationships through attentive service, resulting in high customer satisfaction and repeat business
  • Consistently achieved and exceeded sales targets, contributing significantly to the overall success and revenue growth of the team
  • Provided detailed product knowledge and guidance to customers, helping them make informed decisions about home comfort solutions
  • Participated in training programs to stay updated on the latest products and sales techniques, ensuring top performance.

Day Bar Supervisor

The Keg
01.2013 - 07.2020
  • Responsible for managing liquor inventory and ensuring compliance with regulations
  • Supervised the daily operations of the bar, maintaining a high standard of service and customer satisfaction
  • Implemented efficient inventory management practices, reducing waste and optimizing stock levels
  • Trained and mentored new bar staff, ensuring they adhered to company standards and provided excellent service
  • Managed customer complaints and resolved issues promptly, maintaining a positive atmosphere in the bar.

Coordinator and Manager

Earl’s Restaurants
  • Coordinated the selection, training, and opening of a brand new facility, ensuring a smooth and successful launch
  • Developed and administered performance reviews for employees and co-managers, providing constructive feedback and setting goals for improvement
  • Performed a wide range of functions, both in the kitchen and front of the restaurant, ensuring smooth operations and high standards of service
  • Interviewed hundreds of potential employees for various hospitality positions, selecting the best candidates for the team
  • Coordinated advertising plans through sponsorships of local sporting teams, university advertisements, and radio promotions, increasing brand visibility and attracting new customers.

Front of House Trainer and Customer Relations

Kelsey’s International
  • Contributed to resolving unexpected problems efficiently, maintaining smooth operations and high customer satisfaction
  • Built strong customer relationships through exceptional service, ensuring repeat business and positive reviews
  • Trained new employees in all front-of-house positions, ensuring they met company standards and provided excellent service
  • Encouraged team members to provide feedback and actively contribute to the improvement of front-of-house operations
  • Demonstrated a commitment to addressing both staff and customer needs, consistently providing attentive and responsive service.

Prep Kitchen Manager and Front of House Staff

The Keg (Banff, Alberta)
  • Managed the prep kitchen in a high-volume location, ensuring smooth operations and high standards of food quality
  • Performed all front-of-house positions with pride, including host, server assistant, cocktail server, bartender, and dining room server
  • Implemented efficient inventory management practices, reducing waste and optimizing stock levels
  • Trained and mentored new staff, ensuring they adhered to company standards and provided excellent service
  • Maintained a high standard of customer service, addressing customer complaints and resolving issues promptly.

Education

Graduate -

Vincent Massey Collegiate

Fourth-Year Management Student -

Asper School of Business, University of Manitoba

Skills

  • Strong multitasking
  • Customer Service
  • Liquor, beer, and wine knowledge
  • Highly reliable
  • Team player attitude
  • Clear and effective communication
  • Complex Problem-Solving
  • Handling Difficult Customers

Languages

English
Native or Bilingual

References

Available upon request.

Summary

Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Hobbies and Interests

  • Active participation in various sports, promoting a healthy and active lifestyle.
  • Enjoy reading, traveling, and undertaking new adventures, always seeking to broaden horizons and gain new experiences.

Timeline

Sales Associate

Reliance Home Comfort
08.2020 - Current

Day Bar Supervisor

The Keg
01.2013 - 07.2020

Coordinator and Manager

Earl’s Restaurants

Front of House Trainer and Customer Relations

Kelsey’s International

Prep Kitchen Manager and Front of House Staff

The Keg (Banff, Alberta)

Graduate -

Vincent Massey Collegiate

Fourth-Year Management Student -

Asper School of Business, University of Manitoba

Similar Profiles

CREATE PROFILE
Jamie Moe