Dedicated professional with a versatile background in customer service and operations. Known for exceptional time management and flexibility in high-pressure environments, with a commitment to maintaining cleanliness and compliance.
Overview
4
4
years of professional experience
1
1
year of post-secondary education
1
1
Certification
Work History
Casino Attendant
Berezan industries/ chances salmon arm
Salmon Arm
05.2025 - Current
Provided excellent customer service to enhance guest experiences at the casino.
Maintained cleanliness and organization of gaming areas and common spaces.
Assisted patrons with gaming inquiries and directed them to appropriate services.
Ensure patrons are using their game sense and gambling in a healthy manor.
Ensuring the patrons are having fun and not harming themselves or others financially.
Monitored gaming activities to ensure compliance with regulations and policies.
Collaborated with team members to resolve customer concerns effectively.
Conducted routine checks on gaming machines for proper functionality and maintenance.
Verified customer identification to ensure compliance with gaming regulations.
Educated guests on game rules, promotions, and available services within the casino.
Developed positive relationships with customers through friendly interactions.
Responded promptly to customer inquiries about casino operations or services.
Cashier
Urban smoke shop
Hinton, AB
05.2023 - 02.2025
Operated cash register and processed customer transactions efficiently.
Assisted customers with product selection and recommendations.
Maintained cleanliness and organization of the sales floor and checkout area.
Tracked inventory ensured the number were correct.
Made exchanges between items and made up the difference in prices.
Altered prices as requested by management.
Handled cash, credit, and debit transactions with accuracy.
Collaborated with team members to enhance store operations and workflow.
Implemented promotional displays to attract customer interest in products.
Greeted customers and answered any questions they had about the store's products and services.
Commercial Cleaner
Rouge contracting
Hinton, Alberta
04.2022 - 12.2023
Cleaned commercial spaces using industry-standard equipment and cleaning solutions.
Maintained cleanliness in high-traffic areas, ensuring safe environments for clients.
Disposed of waste materials following safety regulations and company guidelines.
Cleaned and sanitized offices/camps in the oilfield
Went and cleaned for medical clinics after hours ensuring sanitation and cleanliness for the next day 7 days a week
Assisted with inventory management of cleaning supplies and equipment.
Responded to requests for urgent cleaning tasks from management promptly.
Collaborated with team members to complete larger cleaning projects efficiently.
Swept and mopped floors, dusted surfaces, and vacuumed carpets in commercial buildings.
Cleaned and sanitized restrooms using appropriate cleaning products.
Used specialized equipment such as floor buffers, steam cleaners, vacuums, mops, and other cleaning tools.
Followed safety procedures when working with hazardous materials such as bleach or disinfectants.