Jamie Le
Edmonton,AB
Summary
Skilled Hardware Technician with extensive experience in diagnosing issues and implementing effective solutions to optimize computer systems and network functionality. Proven proficiency in records management and hardware installation, contributing to streamlined operations. Committed to leveraging technical skills and years of expertise in a challenging new role.
Overview
10
10
years of professional experience
Work History
IT/Security Hardware Technician
Northern Integration
Yellowknife, Northwest Territories
03.2022 - 10.2026
- Provided technical support for hardware and software issues, troubleshooting any problems that arose.
- Replaced defective or malfunctioning parts such as motherboards or hard drives.
- Configured routers, switches and wireless access points for LANs and WANs.
- Installed and configured operating systems on computers and devices to ensure functionality.
- Troubleshot system issues related to network connectivity, software installation and configuration, printing.
- Resolved hardware issues including replacing parts as necessary.
- Participated in team meetings to discuss project status updates.
- Performed system backups and restores to maintain data integrity.
- Installed and configured hardware, software, systems, networks, printers, and scanners.
- Performed preventative maintenance on computers and other devices to ensure optimal performance.
- Disassembled computer systems to troubleshoot and resolve hardware issues.
- Read technical manuals or attended conferences and seminars to maintain knowledge of hardware and software.
- Installed and performed minor repairs to hardware, software or peripheral equipment.
Electrician
DTE
Yellowknife, Northwest Territories
04.2021 - 02.2022
- Performed electrical installations, maintenance and repairs of electrical systems, wiring, fixtures and components.
- Identified problems with electrical systems by observing operation, listening for problems and using test equipment such as multi-meters.
- Conducted troubleshooting operations on complex industrial machinery requiring advanced knowledge of electricity.
- Resolved safety issues related to faulty wiring installation practices in a timely manner.
- Ensured that all work was completed in accordance with applicable codes.
- Responded quickly to emergency calls regarding electrical malfunctions.
Beach Attendant
GNWT
Yellowknife, Northwest Territories
05.2016 - 09.2019
- Administered first aid to injured or ill beachgoers.
- Resolved client service needs effectively, enhancing overall visitor experience.
- Reported any hazardous conditions or incidents to management immediately.
- Monitored beach activities to maintain a safe environment for all visitors.
- Ensured that all trash was disposed of properly in designated areas around the beach.
Education
Bachelor of Science - Psychology
University of Victoria
Victoria, BCSkills
- Hardware troubleshooting
- Electronics troubleshooting
- Network configuration
- Operating system deployment
- Software installation
- Hardware installation
- Technical problem solving
- Customer relationship management
Timeline
IT/Security Hardware Technician
Northern Integration
03.2022 - 10.2026
Electrician
DTE
04.2021 - 02.2022
Beach Attendant
GNWT
05.2016 - 09.2019
Bachelor of Science - Psychology
University of Victoria