Jamie Jackson
Lumby,BC
Summary
Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Self-motivated work ethic to perform effectively in independent or team environments. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
21
21
years of professional experience
Work History
Administrative Assistant
VJH Clinical Operations Director
Vernon, BC
08.2024 - Current
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Nursing Unit Assistant
VJH Cancer Clinic
Vernon, BC
10.2020 - 08.2024
- Acted as a liaison between patients and their families, keeping them informed about treatment plans and progress while addressing any concerns or requests.
- Improved patient care by efficiently managing nursing unit tasks and maintaining accurate records.
- Streamlined administrative tasks such as scheduling appointments, updating medical records, and processing physician orders, ensuring accurate data entry.
- Processed all new patient referrals and presented them to the medical oncologist for triage.
Nursing Unit Clerk
Vernon Jubilee Hospital
Vernon, BC
06.2017 - Current
- Expedited admissions, transfers, and discharges by coordinating with other departments and facilities as necessary.
- Enhanced patient care by efficiently managing medical records and coordinating with healthcare professionals.
- Streamlined communication between nurses, doctors, and patients for better treatment outcomes.
- Assisted in reducing errors through careful verification of physician orders for tests, medications, and treatments.
Medical Office Assistant
Lumby Health Unit
Lumby, BC
05.2016 - 06.2017
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Provided prompt, polite and professional in-person and telephone customer service.
- Supported patient care with accurate preparation and maintenance of examination rooms.
- Helped run the day to day operations of a busy medical clinc.
Early Childhood Educator
Little Ark Childcare Centre
Vernon, BC
09.2009 - 11.2015
- Supported children with special needs, creating customized learning strategies to accommodate various abilities.
- Maintained and fostered positive and constructive interactions with staff, families, and children.
- Applied play-based strategies to provide diverse approaches to learning.
- Established ongoing professional development goals, participating in workshops and conferences to stay current on emerging trends in early childhood education.
Flight Attendant
WestJet Airlines
Calgary, AB
09.2003 - 10.2008
- Demonstrated flexibility and adaptability amidst schedule changes, delays, or challenging situations while maintaining a positive attitude.
- Maintained a safe cabin environment by conducting pre-flight safety checks and adhering to FAA regulations.
- Handled medical emergencies calmly and competently following established protocols while liaising with the cockpit crew as needed.
- Enhanced passenger satisfaction by providing exceptional in-flight service and addressing individual needs.
Education
Certificate - Nursing Unit Clerk
Selkirk College
Castlegar, BC05.2017
Certificate - Early Childhood Education
Lethbridge Collegiate Institute
Lethbridge, AB04.2010
Certificate - Airline Flight Attendant
Tourism Training Institute
Vancouver, BC12.2002
Skills
- Customer Service
- Data Entry
- Time Management
- Customer and client relations
- Critical Thinking
- Dedicated Team Player
- Verbal Communication
- Professional and mature
- Office Administration
- Strong Problem Solver
- Computer Skills
Timeline
Administrative Assistant
VJH Clinical Operations Director
08.2024 - Current
Nursing Unit Assistant
VJH Cancer Clinic
10.2020 - 08.2024
Nursing Unit Clerk
Vernon Jubilee Hospital
06.2017 - Current
Medical Office Assistant
Lumby Health Unit
05.2016 - 06.2017
Early Childhood Educator
Little Ark Childcare Centre
09.2009 - 11.2015
Flight Attendant
WestJet Airlines
09.2003 - 10.2008
Certificate - Nursing Unit Clerk
Selkirk College
Certificate - Early Childhood Education
Lethbridge Collegiate Institute
Certificate - Airline Flight Attendant
Tourism Training Institute