Jamie Irwin
Prince George,BC
Summary
Enthusiastic Sales and Customer Service professional with expertise in communication and negotiating. Driven to provide superior quality customer service. Innovative in leveraging extensive knowledge of products and services as well as creating solutions for customers to drive loyalty, retention and revenue. Highly adept at training, managing, coaching and mentoring sales and customer service associates with talent for interacting with staff at all levels of organization and public.
Overview
16
16
years of professional experience
Work History
Project Manager
Venture Elevator Inc
02.2023 - Current
- Planned, designed, and scheduled phases for large projects.
- Monitored project performance to identify areas of improvement and make adjustments.
- Coordinated with cross-functional teams to resolve project issues and mitigate risks.
- Achieved project deadlines by coordinating with contractors to manage performance.
Sales Representative
Western Equipment Ltd
06.2015 - 01.2023
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Sales Representative
Raider Hansen
01.2008 - 06.2015
- Managed customer accounts to secure customer satisfaction and repeat business.
- Trained and mentored new sales representatives.
- Retained excellent client satisfaction ratings through outstanding service delivery.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
Education
Masters Certificate in Project Management -
University of Victoria
Victoria, BC05.2008
Skills
- Process Improvement
- Sales Closing
- Network Development
- Business Development
- Lead Prospecting
- Customer Retention
- Account Development
- Sales Development
- Account Management
- Relationship Building
- Customer Relations
- Territory Growth
Languages
English
Native or Bilingual
Timeline
Project Manager
Venture Elevator Inc
02.2023 - Current
Sales Representative
Western Equipment Ltd
06.2015 - 01.2023
Sales Representative
Raider Hansen
01.2008 - 06.2015
Masters Certificate in Project Management -
University of Victoria
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