Jamie Hunkin
Maggas Medical
OTTAWA,ON
1
Language
25
years of professional experience
Experienced medical equipment technician with a strong background in repair, preventive maintenance, installation, and customer education. Known for clear communication, adaptability, and calm problem-solving. Focused on restoring equipment quickly, supporting safe operation, and improving service continuity.
Work History
Sales and Operations Representative
2 Years 4 Months- Diagnosed and repaired medical equipment malfunctions, restoring devices to a safe operating condition.
- Coordinated communication between departments to support workflow continuity and service consistency.
- Installed medical devices at customer sites, verifying setup, functionality, and user readiness.
- Diagnosed and repaired medical equipment malfunctions, restoring devices to safe operating condition.
- Performed preventive maintenance and calibration on serviced equipment to support reliability and compliance.
- Documented service actions, parts usage, and repair findings in maintenance records accurately.
Service Technician
6 Years 5 Months- Installed and serviced home oxygen systems, concentrators, and related patient equipment.
- Diagnosed respiratory equipment faults and completed repairs to restore safe, reliable operation.
- Calibrated devices and verified performance against maintenance and safety standards.
- Documented service actions, parts usage, and inspection results in maintenance records.
- Educated customers on proper equipment operation, cleaning, and basic troubleshooting.
- Coordinated timely pickups, deliveries, and equipment exchanges to support service continuity.
Service Technician
4 Years 10 Months- Explained diagnostic findings to customers and outlined repair or service options.
- Installed new equipment and explained operation and routine maintenance protocols to customers.
- Mentored junior technicians on repair procedures, safety practices, and quality expectations.
- Inspected equipment to diagnose operational issues.
- Effectively communicated technical information to non-technical clients, ensuring proper understanding and utilization of equipment features.
- Diagnosed and troubleshot problems, repairing, and restoring machines to peak performance.
Count Supervisor
6 Years 7 Months- Supervised a a soft count team during currency sorting, verification, and reconciliation of gaming revenue.
- Coordinated drop box processing, maintaining chain-of-custody controls and secure count room procedures.
- Monitored adherence to internal controls, gaming regulations, and asset security protocols.
- Resolved count discrepancies by reviewing documentation, investigating variances, and correcting records.
- Scheduled staffing and assigned count room duties to maintain efficient workflow and coverage.
- Led by example in demonstrating a strong work ethic, commitment to excellence, and dedication to creating a positive workplace environment for all team members.
- Collaborated with management to develop new procedures that increased accuracy and efficiency in the soft count process.
Quality Control Inspector
4 Years 6 Months- Verified in-process and final inspections using microscopes, calipers, gauges, and test fixtures.
- Inspected optical components and assemblies for dimensional accuracy, surface defects, and specification compliance.
- Reviewed work orders, drawings, and inspection criteria to confirm product conformance.
- Documented nonconforming material and initiated corrective action requests for quality issues.
- Communicated with production team members about quality issues.
Education
High School Diploma
Skills
Quality control
Customer service
Customer relations
Attention to detail
Decision-making
Time management
Task prioritization
Multitasking
Adaptability
Calm under pressure
Professionalism
Decision-making
Money handling
Inventory management
Multitasking Abilities
Languages
English
Full Professional
Timeline
Sales and Operations Representative
Maggas Medical
06.2024 - CurrentRead More
Service Technician
Proresp Inc
12.2017 - 05.2024Read More
Service Technician
Best Vending Services
01.2013 - 11.2017Read More
Count Supervisor
Rideau Carleton Raceway Casino
04.2006 - 11.2012Read More
Quality Control Inspector
JDS Uniphase
09.2001 - 03.2006Read More
Highland Park High School
High School Diploma
Read More