Jamie Hayton
Summary
Recent graduate from Heritage College with a GPA of 3.8, having successfully completed the Medical Office Assistant/Unit Clerk program. Demonstrated strong organizational and communication skills within a medical office environment. Eager to apply these abilities in a new field. Proven expertise in managing patient interactions and executing administrative duties with precision. Seeking an opportunity to leverage these skills in a dynamic and growth-oriented setting.
Overview
2025
2025
years of professional experience
1
1
Certification
Work History
Health Care Aide
Menno Hospital
- I have worked as a healthcare aide for the last 24 years
- Managed time efficiently during shifts to prioritize tasks based on urgency level
- Maintained a clean and safe patient environment by following infection control procedures
- Facilitated communication between patients, family members, and the healthcare team
- Built friendly rapport with patients and delivered personalized care
Medical Office Assistant
Springs Family Medical Clinic
01.2025 - 02.2025
- Receive and communicate messages for medical staff and patients
- Maintain confidentiality when communicating with patients
- Ensured smooth daily operations by managing incoming calls professionally while addressing inquiries or directing them to appropriate personnel.
- Updated patient information and insurance details for accurate electronic medical records.
- Provided compassionate support to patients during check-in/check-out process, addressing concerns and answering questions as needed.
- Provided prompt, polite and professional in-person and telephone customer service.
- Contributed to a positive work environment by maintaining organized files and facilitating clear communication between staff members.
Education
Medical Office Assistant and Unit Clerk Diploma - Health Care
Heritage College
Calgary, Alberta01.2025
Health Care Assistant Diploma - Health Care
Sprott Shaw College
Chilliwack, British Columbia04.2002
Skills
- Clear Interpersonal Communication
- Adaptability to Change
- Proficient in Computer Software
- Clinical Knowledge
- Effective Multitasking
- Patient Record Management
- Patient Appointment Management
- Electronic Medical Records Software
- Multi-Line Call Handling
Accomplishments
- Recognized for outstanding dedication to patient care.
- Recognized for going above and beyond the call of duty.
Languages
English
Full Professional
Certification
Medical Office Assistant and Unit Clerk Certificate.
Health Care Assistant.
Emergency First Aid CPR/AED level C.
Timeline
Medical Office Assistant
Springs Family Medical Clinic
01.2025 - 02.2025
Health Care Assistant Diploma - Health Care
Sprott Shaw College
Health Care Aide
Menno Hospital
Medical Office Assistant and Unit Clerk Diploma - Health Care
Heritage College
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