Summary
Overview
Work History
Education
Skills
References
Additional Information - Volunteer Experience
Timeline
Generic

Jamie Fischer

Vernon,Canada

Summary

Customer Service Professional with many years of experience excelling in sales, cash handling, and event planning. Demonstrates a strong ability to foster team collaboration and enhance customer satisfaction through effective communication and problem-solving skills. Passionate about engaging in meaningful work and committed to continuous learning, currently pursuing further education in Early Childhood Education.

Overview

9
9
years of professional experience

Work History

FARMERS MARKET VENDOR

Biderman's Concession & Wild Rose Co.
Edmonton, Vernon, Surrey, Canada
06.2020 - Current
  • Manage transactions and share product insights, boosting customer satisfaction and sales efficiency
  • Delivered exceptional customer service in a high-demand environment, fostering positive relationships and enhancing customer loyalty

CUSTOMER EXPERIENCE LEADER

Indigo Books
Vernon, Canada
10.2023 - 07.2025
  • Fostered a customer-centric culture, enhancing team collaboration and ensuring exceptional service delivery
  • Performed both opening and closing task
  • Handled customer questions, requests and complaints
  • Oversaw author signings and consignment management, ensuring seamless events that elevated customer engagement and satisfaction

CUSTOMER SERVICES & SALES

Silver Cove
Edmonton, Canada
08.2022 - 09.2023
  • Manage transactions and share product insights, boosting customer satisfaction and sales efficiency
  • Delivered exceptional customer service in a high-demand environment, fostering positive relationships and enhancing customer loyalty
  • Engaged customers, fostering loyalty and repeat visits
  • Managed inventory for optimal product availability
  • Delivered service excellence, enhancing satisfaction
  • Processed payments with precision, ensuring accuracy
  • Informed customers about products, aiding purchase decisions

DATA ENTRY

Alberta Health (Diversified Staffing Services)
Edmonton, Canada
07.2021 - 05.2022
  • Entered communicable disease data, enhancing accuracy and efficiency.
  • Verified vaccine records with pharmacists, ensuring data integrity.
  • Managed sensitive information securely, maintaining confidentiality.
  • Utilized CDOM, CDRS, PSI, and PCS systems for data management.
  • Improved data handling processes, achieving measurable improvements.

GUEST HOST SERVICES

Eveline Charles Academy West Edmonton Mall
Edmonton, Canada
09.2020 - 07.2021
  • Welcome guests, ensuring positive first and last impressions.
  • Efficiently schedule appointments and manage calls.
  • Educate clients on services, enhancing customer satisfaction.

GUEST HOST SERVICES

Eveline Charles Salon and Spa
Edmonton, Canada
07.2019 - 07.2020
  • Greeted guests warmly, ensuring a positive first and last impression, enhancing client satisfaction.
  • Scheduled appointments efficiently, optimizing salon operations and reducing wait times.
  • Managed client payments accurately, contributing to seamless financial transactions.
  • Educated clients on products, boosting sales and client knowledge.
  • Maintained inventory meticulously, ensuring product availability and operational efficiency.

CUSTOMER SERVICE REPRESENTATIVE

David's Bridal
Edmonton, Canada
06.2018 - 03.2019
  • Delivered exceptional customer service, enhancing satisfaction and loyalty.
  • Efficiently managed wholesale orders, ensuring timely and accurate pickups.
  • Provided detailed product and pricing information, aiding customer decision-making.
  • Handled incoming calls professionally, maintaining smooth communication.
  • Maintained a clean and organized environment, promoting a positive shopping experience.

BRIDAL STYLIST

David's Bridal
Edmonton, Canada
08.2017 - 06.2018
  • Guided brides in dress choices, ensuring style fit and satisfaction.
  • Managed client priorities, enhancing overall customer experience.
  • Processed payments/orders accurately, maintained inventory knowledge.
  • Resolved customer issues, fostering a positive store atmosphere.

SALES & CUSTOMER SERVICE

Vienna Bakery
Edmonton, Canada
07.2016 - 04.2017

Education

EARLY CHILDHOOD EDUCATION -

Okanagan College
09.2025

BACHELOR OF ARTS - HONOURS ANTHROPOLOGY

Grant MacEwan University
Edmonton, Alberta
04.2020

Skills

  • Microsoft Office
  • Google Drive
  • Customer Service
  • Sales
  • Data Entry
  • Cash Handling
  • Inventory Management
  • Problem Solving
  • Communication
  • Organization
  • Team Collaboration
  • Event Planning
  • Critical Thinking
  • Adaptability
  • Leadership

References

  • Judith Moen, David's Bridal & Eveline Charles, jrmoen1985@gmail.com
  • Janina Linton, Alberta Health, Janina.linton@gov.ab.ca
  • Debbie Jonas, Indigo Books, djonas@indigo.ca

Additional Information - Volunteer Experience

Women's Rugby Manager, McNally High School, 2013-2015, Liaison between players and coaches, Organized fundraisers, Prepared and organized equipment and game day needs, Collected and organized documents for international travel

Timeline

CUSTOMER EXPERIENCE LEADER

Indigo Books
10.2023 - 07.2025

CUSTOMER SERVICES & SALES

Silver Cove
08.2022 - 09.2023

DATA ENTRY

Alberta Health (Diversified Staffing Services)
07.2021 - 05.2022

GUEST HOST SERVICES

Eveline Charles Academy West Edmonton Mall
09.2020 - 07.2021

FARMERS MARKET VENDOR

Biderman's Concession & Wild Rose Co.
06.2020 - Current

GUEST HOST SERVICES

Eveline Charles Salon and Spa
07.2019 - 07.2020

CUSTOMER SERVICE REPRESENTATIVE

David's Bridal
06.2018 - 03.2019

BRIDAL STYLIST

David's Bridal
08.2017 - 06.2018

SALES & CUSTOMER SERVICE

Vienna Bakery
07.2016 - 04.2017

EARLY CHILDHOOD EDUCATION -

Okanagan College

BACHELOR OF ARTS - HONOURS ANTHROPOLOGY

Grant MacEwan University

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