Jamie Dunch
Hayward
Summary
Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
8
8
years of professional experience
Work History
General Manager
Pacific Catch
03.2019 - Current
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Developed and implemented strategies to increase sales and profitability.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
Risk Manager
Pacific Catch
08.2021 - 12.2022
- Conducted thorough analysis of historical data, helping identify patterns and trends in potential risks.
- Conducted regular audits of existing policies and procedures, ensuring their continued effectiveness in addressing organizational goals related to mitigating risks.
- Developed short-term goals and long-term strategic plans to improve risk control and mitigation.
- Trained employees on risk management best practices, empowering them to make informed decisions regarding potential risks.
- Instituted regular safety inspections and hazards management strategies to keep operations compliant.
Front of House Manager
Pacific Catch
03.2018 - 03.2019
- Maintained positive team environment by encouraging teamwork and respect in accordance with company mission.
- Resolved guests complaints while maintaining positive customer environment.
- Partnered with back-of-house management in order to maintain seamless communication between teams, ensuring a smooth dining experience for guests.
- Managed day-to-day FOH operations to drive quality, standards, and meet customer expectations.
- Performed cash handling activities and secured nightly bank deposits.
Front of House Manager
Outback Steakhouse
10.2017 - 03.2018
Front of House Manager
Bubba Gump Shrimp Company
07.2017 - 10.2017
Education
BS Degree - Philosophy
Cal State East Bay
Hayward, CA01.2017
Skills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
Timeline
Risk Manager
Pacific Catch
08.2021 - 12.2022
General Manager
Pacific Catch
03.2019 - Current
Front of House Manager
Pacific Catch
03.2018 - 03.2019
Front of House Manager
Outback Steakhouse
10.2017 - 03.2018
Front of House Manager
Bubba Gump Shrimp Company
07.2017 - 10.2017
BS Degree - Philosophy
Cal State East Bay
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