Jamie Day

• Supervised daily food and beverage operations at a local pub and liquor store.
• Trained staff on service standards and product knowledge for optimal customer experience.
• Managed inventory levels to ensure product availability and minimize waste.

i was also a 20% owner.

• Assisted in resolving customer complaints to enhance satisfaction and loyalty.
• Developed training materials for new employees on menu items and procedures.
• Conducted regular quality checks on food and beverage items for consistency.
• Audited cash drawers at the end of each shift to verify accuracy of transactions.
• Trained new hires in proper food handling techniques and safety regulations.
• Managed scheduling of staff in accordance with budget constraints and labor laws.