Jamie Cluff
Greater Sudbury,ON
Summary
Personable and dedicated customer service representative with extensive experience in retail industry. Solid team player with positive attitude and proven skill in creating a very welcoming environment for clients. Have been in the retail industry for 4 years. Looking for part-time work.
Overview
5
5
years of professional experience
Work History
Dog Trainer
Myself
Yellowknife, NT
09.2023 - Current
- Created a website through Weebly
- Social media presence to communicate with clients
- Created and maintain administrative forms
- Ensure clients sign relevant forms including contracts
- Had to make many quick decisions under high pressure
- Maintained positive interactions with my clients and dealt with challenges immediately while staying composed
Cashier/Customer Service Representative
iceblink
Yellowknife, NT
06.2021 - 09.2022
- Customer Service
- Processed all credit card payments for orders and invoices
- Ordered store merchandise through an online platform
- Managed website for the store’s inventory through Shopify
- Prepared and served hot and cold drinks such as coffee, tea and specialty beverages
- Cleaned and sanitized work areas, seating areas, coffee machine, utensils and equipment
- Sorted and stocked products on shelves and in the backroom
- Stepped in assistant manager role when needed
- Key holder- opened and close the store
Customer Service Representative
Shoppers Drug Mart
Yellowknife, NT
01.2019 - 08.2019
- Greeted customers and directed them to products requested
- Ensured that the shelves of the store were stocked with products and displayed accordingly for customers at the age of 14
- Followed communication procedures, guidelines and policies
- Ensured appropriate price indicators to products
- Reported any issues or product shortages to management
- Handled customer complaints, provided appropriate solutions and alternatives
Education
High School Diploma -
Barrydowne College
Sudbury, ON07-2024
Skills
- Able to work independently and in a team environment
- Able to maintain a clean and organized environment
- Adaptable
- Exceptional customer service
- Good written communication skills including writing and penmanship
- Attentive to details and following directions
Timeline
Dog Trainer
Myself
09.2023 - Current
Cashier/Customer Service Representative
iceblink
06.2021 - 09.2022
Customer Service Representative
Shoppers Drug Mart
01.2019 - 08.2019
High School Diploma -
Barrydowne College
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