Jamie Clifford
Saint John
Summary
Experienced social worker with strong commitment to fostering positive outcomes and enhancing community well-being. Adept at providing support, advocacy, and resources to diverse groups while maintaining high ethical standards. Demonstrates collaborative approach, adaptability to changing needs, and focus on delivering impactful results. Skilled in case management, crisis intervention, and effective communication.
Overview
14
14
years of professional experience
Work History
Social Worker
Disability Support Program, Department of Social Development
10.2020 - Current
- Responsible for assessing adults with disabilities for services such as home care, special care home placement and nursing home placement.
- Using critical thinking and interviewing skills to determine eligibility under this program.
- Documenting information in NB Families to ensure accuracy and best practice.
- Developing case plans with clients and family members to ensure needs are met.
- Ongoing case management practices with clients including annual reviews, reassessments, changes in services, and referrals to appropriate services.
Social Work Student Supervisor
Department Of Social Development
04.2025 - 06.2025
- Administered training and supervision for social work student from St. Thomas University.
- Provided regular scheduled supervision to review cases, discuss challenges, and provide constructive feedback.
- Modeled professional behaviour, communication, and problem-solving skills.
- Assigned tasks that aligned with the student's learning goals.
- Facilitated opportunities for observation, shadowing, and independent practice with guidance.
- Monitored the student's progress towards learning outcomes and completed required evaluation forms and meeting to provide feedback to the University.
- Offered ongoing support to social work student throughout the placement process, addressing any issues or concerns as they arose.
PROMPT Social Worker
Provincial Rapid Outbreak Management Team, Multi-disciplinary Team (Department of Social Development, Horizon Health Network, Extra-Mural, Nursing Home Facilities)
10.2020 - 05.2021
- Deployment to multiple nursing home and special care home outbreaks during COVID-19 pandemic (worked at 4 outbreak sites: 3 in Saint John area and 1 in Edmundston).
- Collaborated with a variety of departments and personnel including, nursing staff, Director of Nursing, Extra-Mural, Physicians, Paramedics, Occupational Therapists, Physiotherapists, Public Health and Social Workers.
- Trained in safe and appropriate use of PPE.
- Connected residents to family and friends during outbreak situations using technology (phone calls, emails, video calls) and visits supervised through windows and when deemed safe in person.
- Supported residents, families, and staff during palliative process.
Social Worker
Intake & Investigations, Child Protection, Department of Social Development
03.2019 - 10.2020
- Responsible for processing referrals made with regards to Child and Adult Protection concerns.
- Assessing information received to make an intervention decision under mandate.
- Using critical thinking and interviewing skills to ensure all information that is required is documented.
- Documenting information in NB Families to ensure accuracy and best practice.
- Conducting Child Protection Investigations; assessing risk to children and youth.
- Developing safety plans and referring to appropriate services/community resources.
- Conducting joint Forensic Interviews with law enforcement when necessary.
Social Worker
Adult Protection, Department of Social Development
01.2014 - 03.2019
- Conducted Adult Protection Investigations.
- Assessed risk to seniors and adults with disabilities.
- Referred to appropriate services/community resources.
- Developed safety plans in collaboration with the adult, their families, services providers, police, and physicians.
- Registered events, case plans in NB Families and completed court documentation.
Social Worker
Needs Assessment, Department of Social Development
01.2012 - 01.2014
- Responsible for working with disabled adults and seniors over 65 years old.
- Assisted with application and assessment process for the Long-Term Care Program and Disability Support Program.
- Uphold confidentiality and followed the Code of Ethics.
- Accountable to develop a rapport with the client and to investigate their needs.
- Provided those clients services under these programs according to program standards.
- Responsible to develop a case plan with the client to ensure they receive services in an efficient manner.
- Accountable for documentation of events and ensuring stability of case plan at time of transfer to on-going unit.
Family Support Worker
WeCare Home Health Services
01.2012
- Supervised visits with families in which their children were living in an alternate placement.
- Responsible for ensuring the safety of the child throughout the visit, providing the parent with support when needed, and taking detailed notes for the social worker assigned to the case.
- Accountable for reacting quickly and appropriately to challenging behavior of clients.
- Assisted clients with disabilities with developing life skills, educational goals, and community time.
- Responsible for being a role model and upholding confidentiality and respect for the client.
Autism Support Worker
Autism Intervention Services
01.2012
- Responsible for working with clients between the ages of two to five years old with Autism or Autism Spectrum Disorder.
- Strengthened the child’s skills and abilities through implementing therapy through teaching programs created by a clinical supervisor.
- Maintained client caseload, files, confidentiality and collected data from intervention sessions.
Education
Bachelor of Social Work, Post-Degree -
St. Thomas University
Fredericton, NB01.2012
Bachelor of Arts Degree - undefined
St. Thomas University
Fredericton, NB01.2010
Skills
- Client advocacy
- Client case management
- Decision-making
- Detailed case documentation
- Effective conflict resolution
- Empathetic approach
- Excellent communication
- Flexible and adaptable
- Multidisciplinary team collaboration
- Organization and time management skills
- Proficient in computer applications
Affiliations
2012-Present Regular member of the New Brunswick Association of Social Workers
Training
- 11/2020 Training for PPE and PROMT response team
- 03/2019 Training with Centralized Intake team for SDM review
- 05/2018 Forensic Interview Training Phase 3
- 11/2017 Adult Protection Interviewing Techniques
- 09/2017 Forensic Interview Training Phase 2
- 05/2016 Stepwise Approach to Interviewing (Phase 1)
- 06/2014 The Adult Protection Module
- 04/2014 Provincial Adult Abuse Program for Nursing Homes
- 10/2012 NB Families Adult Program Training
- 11/2011 ASIST (Applied Suicide Intervention Skills Training)
Social Work Internships
2011 Social Work Social Action Placement- New Brunswick Teachers’ Association Breakfast Program Manual Project, Fredericton, NB
- Complied relevant information into a Breakfast Program manual for public schools and raised awareness about poverty in New Brunswick
- Analyzed research on links between hunger and learning and compiled data into documents for a Breakfast Program manual.
- Developed presentation and interviewing skills through discussing the project with the NBTA Education and Equity Committee and interviewing school program coordinators
- Learned the importance of teamwork through effective collaboration in creating the manual
2011 Social Work Field Placement- Big Brothers Big Sisters Fredericton, NB
- Observed social workers in case worker and supervisor roles
- Interviewed and assessed potential clients for the Big Brothers Big Sisters Program and upheld strict confidentiality practices
- Conducted supervised home visits and unsupervised follow-up interviews for the In-School Mentoring Program
- Demonstrated case management, file, and note maintenance best practice for accountability purposes
Timeline
Social Work Student Supervisor
Department Of Social Development
04.2025 - 06.2025
Social Worker
Disability Support Program, Department of Social Development
10.2020 - Current
PROMPT Social Worker
Provincial Rapid Outbreak Management Team, Multi-disciplinary Team (Department of Social Development, Horizon Health Network, Extra-Mural, Nursing Home Facilities)
10.2020 - 05.2021
Social Worker
Intake & Investigations, Child Protection, Department of Social Development
03.2019 - 10.2020
Social Worker
Adult Protection, Department of Social Development
01.2014 - 03.2019
Social Worker
Needs Assessment, Department of Social Development
01.2012 - 01.2014
Family Support Worker
WeCare Home Health Services
01.2012
Autism Support Worker
Autism Intervention Services
01.2012
Bachelor of Arts Degree - undefined
St. Thomas University
Bachelor of Social Work, Post-Degree -
St. Thomas University
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