Resourceful Studio Operations Manager known for high productivity and efficient task completion. Skilled in workflow optimization, team leadership, and technical troubleshooting to ensure seamless studio operations. Excel at communication, problem-solving, and adaptability, leveraging these soft skills to meet tight deadlines and maintain operational excellence in fast-paced environments.
Overview
17
17
years of professional experience
Work History
Studio Operations Manager, Sales Field Trainer
Removery Laser Tattoo Removal
Edmonton, Alberta
05.2024 - Current
Consistently exceeded monthly sales targets through proactive client engagement and upselling strategies.
Increased sales revenue by cultivating strong client relationships and delivering tailored solutions.
Fostered a competitive team environment by monitoring performance metrics and motivating individuals towards goals.
Managed daily studio operations to ensure efficient workflow and productivity.
Trained new staff on studio protocols and operational procedures for optimal performance.
Informed customers of promotions to enhance sales productivity and volume.
Participated in community outreach events to raise awareness of laser tattoo removal.
Attended monthly sales meetings and quarterly training sessions to enhance skills.
Candy Maker/Retail Sales Associate
Sugar Shack
01.2023 - 05.2024
Showcased products at trade shows and events, enhancing brand awareness and customer interest.
Developed innovative candy recipes to diversify product offerings and attract new customers.
Implemented creative packaging designs that resonated with target audiences, driving increased sales.
Managed inventory levels to ensure optimal stock availability while preventing perishable overstocking.
Provided expert assistance to customers with product inquiries and selections, facilitating purchases.
Organized merchandise racks and displays for visually appealing store environments.
Cultivated professional relationships with customers to boost loyalty and retention rates.
Utilized upselling techniques to promote additional products and enhance overall sales performance.
Office Administrative Assistant
Ventures North Financial
08.2014 - 01.2024
Greeted visitors and customers, providing professional and knowledgeable assistance.
Maintained clean office environment, creating welcoming atmosphere for clients and guests.
Expedited invoice processing, ensuring accurate financial transaction records in accounting system.
Reduced documentation errors through meticulous proofreading and editing of written materials.
Enhanced team collaboration by scheduling meetings and coordinating multiple executives' calendars.
Responded to inquiries from callers seeking information, delivering prompt and accurate responses.
Managed phone and email correspondence, handling incoming and outgoing communications efficiently.
Updated spreadsheets and databases for tracking, analyzing, and reporting performance and sales data.
Administrative Assistant/Sales Associate
Alberta Drywall
05.2008 - 02.2013
Maintained confidentiality of sensitive information by implementing secure filing systems and adhering to privacy policies.
Delivered exceptional customer service through prompt responses to inquiries and effective concern resolution.
Ensured accurate record-keeping through diligent data entry and database management for vital company information.
Fostered a positive work environment by promoting effective communication and professional relationships among colleagues.
Restocked supplies and placed purchase orders to maintain sufficient inventory levels.
Developed spreadsheets and databases to track, analyze, and report performance and sales data.
Drafted correspondence for executives, ensuring alignment with company voice and standards.
Managed clerical tasks, including filing system maintenance, data entry, and correspondence handling.
Clinical Lead / Field Trainer / Senior Laser Specialist at Removery Tattoo RemovalClinical Lead / Field Trainer / Senior Laser Specialist at Removery Tattoo Removal