Jamie Cable
Edmonton,AB
Summary
Reliable and upbeat Sales Consultant successful at promoting customer loyalty, satisfaction and purchases with consultative techniques and diligent attention to individual needs. Knowledgeable about product merchandising, payment processing and a great team player. Dedicated and dependable relationship-builder with excellent organizational strengths and superior work ethic.
Overview
16
16
years of professional experience
Work History
Candy Maker/Retail Sales Associate
Sugar Shack
01.2023 - Current
- Participated in trade shows and events to showcase products, generating increased brand awareness and customer interest.
- Developed innovative candy recipes to expand product offerings and attract new customers.
- Implemented creative packaging designs that appealed to target audiences, driving higher sales numbers.
- Enhanced candy production quality by implementing strict quality control measures and monitoring procedures.
- Maintained a clean and sanitary work environment, adhering to industry standards and health regulations.
- Managed inventory levels effectively to ensure adequate stock availability without overstocking perishable items.
- Assembled and packaged food items securely to meet company standards.
- Greeted customers and helped with product questions, selections, and purchases.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Developed strong relationships with repeat clients, leading to increased loyalty and return visits.
- Developed professional relationships with customers to increase loyalty, retention and rapport.
- Utilized upselling techniques to promote additional products and increase sales.
- Promoted special offers and events by engaging with customers on the sales floor, driving awareness of promotions and boosting sales conversion rates.
Administration Assistant/Sales Associate
ADSS
01.2020 - 02.2021
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
- Increased customer satisfaction by providing timely and professional responses to inquiries via phone, email, or in-person visits.
- Optimized inventory control procedures to prevent supply shortages while reducing storage costs in the process.
- Promoted a positive work environment through proactive conflict resolution tactics during interpersonal disputes among employees.
- Created and maintained databases to track and record customer data.
- Processed customer orders accurately and within agreed timeframes to meet service standards.
- Managed filing system, entered data and completed other clerical tasks.
- Assisted coworkers and staff members with special tasks on daily basis.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Administrative Assistant/Sales Associate
Alberta Drywall
05.2008 - 02.2013
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Created and maintained databases to track and record customer data.
- Executed record filing system to improve document organization and management.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed and updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Drafted correspondence and other documents for CEO and department heads in company's voice.
- Managed filing system, entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Prioritized helping customers over completing other routine tasks in store.
Education
High School Diploma -
McNally High School
Edmonton, AB06.2000
Skills
- Effective Time Management
- Adaptable to change
- Basic Computer Literacy
- Continuous Improvement Mindset
- Customer Focus Orientation
- Marketing and Promotion Aptitude
- Strong Work Ethic
- Customer Service
- Problem-Solving
- Team Collaboration
- Interpersonal and Communication Skills
Languages
Timeline
Candy Maker/Retail Sales Associate
Sugar Shack
01.2023 - Current
Administration Assistant/Sales Associate
ADSS
01.2020 - 02.2021
Administrative Assistant/Sales Associate
Alberta Drywall
05.2008 - 02.2013
High School Diploma -
McNally High School
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