Jamie Buwal
Surrey,BC
Summary
Well versed in Office procedures . Highly personable and receptive to customers' needs. Well versed in post office products and services. Personable individual with strong organization skills, to multitask and build relationships. Adept at prioritizing conflicting business or customer needs. Successful in working within collaborative environments.
Overview
17
17
years of professional experience
Work History
Mail Clerk
Aviva Insurance / Leap Recruitment
10.2023 - 12.2023
- Used a Set Protocol to place files in a box to go to Iron Mountain
- Ensured timely & accurately labeling, grouping and boxing of documents by each department.
Admin/Mail Clerk
TD Bank/ Adecco
05.2023 - 07.2023
- Reporting to the assigned TD Retail Branch to support document filing and digitisation processes
- Scanned documents electronically and uploaded the files into the client folders
- Correctly entered the clients and document details in Excel
- Completed all assigned document tasks within the required time
- Reviewed document packages to check if all the documents had been scanned correctly
- Organized and packaged the documents that had been scanned for quality check to be shredded by the bank manager
- Finished all the tasks independently with attention to the details that were required by the client.
Receptionist
Nature's Path/Agilus Work Solutions
06.2022 - 06.2022
- Served visitors by greeting, welcoming, and directing them appropriately
- Answered, screened, and forwarded phone calls
- Corresponded via email using Microsoft Outlook
- Monitored printers, placed service calls and troubleshooted issues as needed
- Effectively addressed and resolved client and customer concerns
- Ensured reception and kitchen area was tidy and presentable, with all necessary materials.
Receptionist/Administrative Assistant
Microsoft/Robert Half
11.2021 - 05.2022
- Answered calls, handled all incoming and outgoing correspondence
- Assisted with distribution of mails and couriers and replenishment of supplies for company use
- Maintained board rooms and supplies room
- Performed other duties as required and provided clerical or administrative support as needed
- Kept office secure by following procedures, monitoring logbooks, and issuing visitor badges
- Contributed to the team by accomplishing tasks as needed
- Provided administrative and clerical support.
Mail Clerk
TD Wealth /Robertson and Co.
07.2016 - 03.2020
- Worked as a mail clerk on a contract basis for TD financial planners at various locations in Vancouver area
- Filed financial documents alphabetically in the correct client file
- Created file folders and labelling for new clients as requested by Financial Planners
- Provided archiving for client files through Iron Mountain and retrieved files through Iron Mountain
- Scanned documents to the database and maintained records using Microsoft Excel.
Cashier/Customer Service
Canadian Tire
03.2016 - 05.2018
- Trained new cashiers in procedures, customer service and sales techniques
- Completed purchases using Point of Sale systems
- Responded quickly to customer inquiries, answering questions, and offering insight into the products
- Scanned goods and collected payments and issued refunds, receipts, and change
- Maintained reports of transactions and greeted customers when entering and leaving the store.
Sales Floor Team Member
Target
09.2014 - 04.2015
- Proactively acknowledged, and assisted customers in the store
- Merchandised, restocked, and maintained sales floor
- Handled cash, checks, and credit card transactions
- Managed the register in accordance with POS guidelines.
Customer Service Associate
Zellers
07.2006 - 10.2012
- Provided customer service in a prompt and friendly manner to ensure customer satisfaction
- Received inventory and performed stocking duties
- Handled floor sales for fashion and shoe department.
Education
College diploma in Pharmacy Technician -
Bachelor Of Arts -
07.1999
Skills
- Able to work independently
- Organized
- Proficient in Microsoft Word and Excel
- Administrative Experience
Languages
Punjabi
Full Professional
Hindi
Full Professional
Timeline
Mail Clerk
Aviva Insurance / Leap Recruitment
10.2023 - 12.2023
Admin/Mail Clerk
TD Bank/ Adecco
05.2023 - 07.2023
Receptionist
Nature's Path/Agilus Work Solutions
06.2022 - 06.2022
Receptionist/Administrative Assistant
Microsoft/Robert Half
11.2021 - 05.2022
Mail Clerk
TD Wealth /Robertson and Co.
07.2016 - 03.2020
Cashier/Customer Service
Canadian Tire
03.2016 - 05.2018
Sales Floor Team Member
Target
09.2014 - 04.2015
Customer Service Associate
Zellers
07.2006 - 10.2012
College diploma in Pharmacy Technician -
Bachelor Of Arts -
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