Jamie Bertelsen-Putirka
San Diego
Summary
Dedicated worker with experience in customer service and workplace organization. Skilled in cash handling and effective communication, contributing to improved customer satisfaction and team efficiency in fast-paced environments.
Overview
4
4
years of professional experience
Work History
Merchandise Stocker
Petco Animal Supplies Stores Inc.
San Diego
09.2025 - Current
- Stocked shelves with pet supplies and accessories, ensuring optimal inventory presentation and availability.
- Organized merchandise displays, improving product visibility and accessibility for customers.
- Assisted customers in locating products, offering knowledgeable recommendations to enhance their shopping experience.
- Maintained cleanliness and orderliness of the sales floor and stockroom areas.
- Utilized point-of-sale systems for processing transactions and managing customer inquiries.
- Trained new staff on stocking procedures and store policies for effective integration.
Courier Runner
BB Consulting Services
San Diego
08.2022 - 02.2026
- Delivered packages promptly across designated routes.
- Managed multiple stops per day in an efficient manner to ensure timely completion of each route.
- Coordinated pickup and drop-off schedules to optimize route efficiency.
- Maintained accurate delivery and receipt records to ensure accountability.
- Supported supervisor with various tasks to enhance team operations.
Guest Service Representative
Nothing Bundt Cakes
San Diego
06.2023 - 12.2023
- Handled customer inquiries and resolved issues promptly.
- Guided customers in selecting cakes and gifts, enhancing their shopping experience.
- Educated guests on product offerings and seasonal promotions effectively.
- Operated cash register, ensuring accurate and efficient transaction processing.
- Ensured cleanliness and organization of front counter, promoting a welcoming environment.
In-Home Nanny
Personal Employer
San Diego
09.2022 - 06.2023
- Supervised daily activities for children, fostering safe and engaging environments.
- Coordinated schedules for playdates, appointments, and outings, enhancing children's social interactions.
- Supported homework completion and tutoring, reinforcing academic development.
- Transported children to school, appointments, extracurricular activities, and outings.
- Prepared nutritious meals and snacks tailored to dietary needs.
Sales Ambassador
SeaWorld
San Diego
11.2021 - 06.2022
- Delivered exceptional customer service by effectively addressing guest inquiries and feedback, enhancing overall guest satisfaction.
- Resolved customer complaints promptly and professionally, contributing to improved guest experiences.
- Trained new staff on best practices for guest engagement and sales techniques.
- Managed inventory of merchandise and promotional items to ensure availability and support sales initiatives.
- Worked with team to create inviting atmosphere for guests.
- Maintained a clean and organized sales floor at all times.
- Demonstrated knowledge of park policies and procedures for guest safety.
Education
High School Diploma -
Futures Academy
San Diego, CA06.2023
Skills
- Inventory management and stockroom maintenance
- Money handling and cash management
- Workplace organization and efficiency
- Customer service and support
Timeline
Merchandise Stocker
Petco Animal Supplies Stores Inc.
09.2025 - Current
Guest Service Representative
Nothing Bundt Cakes
06.2023 - 12.2023
In-Home Nanny
Personal Employer
09.2022 - 06.2023
Courier Runner
BB Consulting Services
08.2022 - 02.2026
Sales Ambassador
SeaWorld
11.2021 - 06.2022
High School Diploma -
Futures Academy