Jamie Baes
Invermere,BC
Summary
Results-oriented Business Manager bringing expertise in accounting, supply chain management and marketing. Successful at overseeing all areas of daily operations and making effective policy decisions to positively impact business direction and bottom line profits.
Overview
10
10
years of professional experience
Work History
Store General Manager
Mark's
Invermere, BC
03.2012 - 07.2022
- Balanced sales, reconciled cash and made bank deposits to facilitate opening and closing duties.
- Processed daily paperwork, balanced register drawers, produced staffing schedules and prepared deposits.
- Prepared weekly schedules to verify proper floor coverage within fiscal guidelines.
- Monitored employee performance and identified performance gaps for corrective action.
- Trained and mentored associates to teach daily tasks and procedures.
- Located operational issues and implemented appropriate process improvements to promote workplace safety and productivity.
- Reordered inventory when supplies dropped below predetermined levels.
- Strengthened work flow productivity by hiring, managing and developing top talent.
- Oversaw inventory management through cycle counts, audits and shrinkage control.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Preserved product quality by maintaining stockrooms and disposing of damaged items.
- Delivered excellent customer service and adhered to standard practices to maximize sales and minimize shrinkage.
- Oversaw storewide merchandising benchmarks to maintain operational excellence.
- Enhanced customer satisfaction and store operations through relationship building and daily problem-solving.
- Generated repeat business by responding to customer concerns with friendly and knowledgeable service.
- Exceeded team goals and resolved issues by sharing and implementing customer service initiatives.
- Updated and maintained store signage and displays.
Education
Some College (No Degree) - Accounting/Bookkeeping
College of The Rockies
Cranbrook, BCHigh School Diploma -
Grand Forks Secondary
Grand Forks, BC1998
Skills
- Cash Management
- Performance Evaluation and Monitoring
- Cost Reduction
- Problem Anticipation and Resolution
- Team Building and Leadership
- Shift Scheduling
- Records Organization and Management
- Store Operations Oversight
- Multitasking and Organization
- Customer Service Management
- Staff Development
- Goal Setting
Timeline
Store General Manager
Mark's
03.2012 - 07.2022
Some College (No Degree) - Accounting/Bookkeeping
College of The Rockies
High School Diploma -
Grand Forks Secondary
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