Jamidah Nakaye
Edmonton,AB
Summary
Dependable housekeeper focused on providing exceptional service to commercial tenants. Reliable, responsible and driven to be integral team member. Consistently punctual in arrival and stays until all tasks are complete. Manages supply inventory and task list efficiently. Dedicated to maintaining cleanliness and upkeep for facilities and rooms. Skillful in quickly preparing rooms for guests, overseeing laundry and monitoring grounds for general repairs. Positive and energetic professional comfortable working with minimal supervision.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Housekeeper
Greenstar cleaning services Ltd
02.2023 - Current
- Disinfected and mopped bathrooms to keep facilities sanitary and clean.
- Cleaned and stocked over 20 guest rooms by replacing used towels and linens vacuuming floors, making beds, and restocking bathroom items.
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.
Housekeeping Attendant
Diamond cleaning
03.2022 - 01.2023
- Used chemicals by following safety protocols and procedures to avoid burns and injuries.
- Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
- Removed bed sheets and towels from over 15 rooms daily and pre-treated stains to maintain and restore linen condition.
- Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
- Restocked room supplies such as facial tissues for personal touch with every job.
Housekeeping Manager
Hotel Africana Ltd
01.2013 - 12.2021
- Managed team productivity and workflow to exceed quality standards.
- Trained and mentored all new personnel to maximize quality of service and performance.
- Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
- Managed staff of about 30 housekeepers.
- Evaluated employee performance and developed improvement plans.
- Utilized chemicals and cleaning equipment in accordance with safety protocols and proper operating standards.
- Completed schedules, shift reports, and other business documentation.
Education
Bachelor in Tourism And Hotel Management - Hospitality Services Management
Makarere University
Uganda10.2012
Skills
- Exceptional communication skills both verbal and non verbal
- Outstanding organizational skills
- Excellent time management skills
- Consistency in every touch of delivery
- Profound of paying attention to details for better service
- Deep sanitizing of wash rooms, to every detail after each shift
- Dedicated to timely making of beds and changing of sheets
- Care of Fine Art
- Thorough cleaning of laundry rooms to detail
- Health and Safety Compliance
- Polishing Surfaces
- Vacuuming and Sweeping
- Bloodborne Pathogens
- Mopping and Buffing Floors
- English Language Fluency
Certification
- WHMIS
- CSTS
- Standard First Aid - Level C - CSA Intermediate First Aid
Timeline
Housekeeper
Greenstar cleaning services Ltd
02.2023 - Current
Housekeeping Attendant
Diamond cleaning
03.2022 - 01.2023
Housekeeping Manager
Hotel Africana Ltd
01.2013 - 12.2021
Bachelor in Tourism And Hotel Management - Hospitality Services Management
Makarere University
- WHMIS
- CSTS
- Standard First Aid - Level C - CSA Intermediate First Aid
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