Jamey Marquecho
Riverside
Summary
Dynamic professional with a proven track record at PEACE of MIND, excelling in client relationship management and inventory oversight. Adept at fostering team collaboration and resolving issues, I bring enthusiasm and a commitment to enhancing resident experiences through effective communication and caretaker training. Passionate about delivering exceptional service and support.
Overview
5
5
years of professional experience
Work History
House Manager/Volunteer
PEACE of MIND
Riverside
01.2022 - Current
- Oversaw inventory of supplies and ensured availability for daily operations.
- Supervised maintenance tasks and coordinated repairs with external vendors.
- Facilitated meetings to discuss resident needs and address concerns proactively.
- Established standards for cleanliness, hygiene, and orderliness throughout the house.
- Offered positive reinforcement and taught life skills regarding chores and cooking techniques.
- Organized and maintained household inventory records, including supplies and equipment.
- Coordinated daily schedules for residents and staff at supportive living organization.
Elderly Caretaker
IHSS Public Authority
Riverside
07.2023 - 06.2025
- Assisted clients with daily living activities and personal care tasks.
- Provided companionship and emotional support to elderly clients.
- Administered prescribed medications following care plans and schedules.
Client Advisor
Benchmark
Riverside
04.2020 - 05.2022
- Developed personalized client solutions to meet specific needs and preferences.
- Conducted regular follow-ups with clients to ensure satisfaction and engagement.
- Educated clients about new services and promotions to foster loyalty.
- Resolved client issues promptly, ensuring a seamless experience throughout interactions.
- Provided customer service to clients, including answering questions and resolving issues.
- Managed customer complaints effectively by utilizing problem solving skills.
- Participated in team meetings to discuss strategies for improving customer experience.
- Kept confidential client information properly protected and only used for official purposes.
Personal Shopper
Instacart
Riverside
01.2021 - 07.2021
- Curated personalized shopping lists based on customer preferences and dietary needs.
- Communicated with customers to clarify product choices and delivery instructions.
- Selected high-quality groceries while ensuring freshness and proper handling.
- Utilized mobile app for real-time order processing and inventory management.
Education
High School Diploma -
Jurupa Valley High School
Jurupa Valley 06-1996
Skills
- Client relationship management
- Schedule coordination
- Inventory management
- Caretaker training
- Team collaboration
- Issue resolution
- Effective communication
- Problem solving
- Administrative support
- Customer relations
Timeline
Elderly Caretaker
IHSS Public Authority
07.2023 - 06.2025
House Manager/Volunteer
PEACE of MIND
01.2022 - Current
Personal Shopper
Instacart
01.2021 - 07.2021
Client Advisor
Benchmark
04.2020 - 05.2022
High School Diploma -
Jurupa Valley High School
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