Jamey Fehr

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• Mowed, trimmed and maintained exterior building spaces on regular schedule.
• Improved team productivity by providing clear instructions and prioritizing tasks for crew members
• Mentored new hires on company policies, procedures, and best practices in landscape maintenance foremanship roles.

• Managed a diverse team of professionals, fostering a positive work environment.
• Cultivated strong relationships with clients, vendors, and partners to ensure long-term success
• Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
• Implemented robust inventory management systems to optimize stock levels and minimize waste/costs associated with excess product storage.
• Implemented effective cost-saving measures to reduce overhead expenses without compromising quality or service.
• Implemented operational strategies and effectively built customer and employee loyalty.
• Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons
• Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
• Managed inventory control, cash control, and store opening and closing procedures.

• Contributed to cohesive team dynamics by fostering open communication channels among peers, management, and customers alike.
• Resolved customer complaints swiftly and professionally, leading to increased trust in company offerings.
• Improved customer satisfaction by providing timely and efficient troubleshooting for technical issues.
• Increased sales revenue by consistently upselling products and services to customers.
• Worked with admin to generate accurate invoices for service and components used.
• Maintained a high level of product knowledge, enabling effective recommendations based on customer needs.
• Maintained receipts and trip mileage to properly file on-time expense reports.
• Demonstrated expertise in both sales and technical aspects, contributing to a well-rounded skillset that drove results across all areas of responsibility.